Lost & Found Coordinator — Guest Services

Viejas Band of Kumeyaay Indians; Viejas (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Retirement 401(k) with company match

Medical, Dental, Vision Benefits

Paid Time Off (PTO)

Tuition reimbursement

Gym Membership Reimbursement

Job summary

The Viejas Band of Kumeyaay Indians is seeking a Lost and Found Clerk for Viejas Casino & Resort. You will manage lost items, verify documentation, and assist guests with property retrieval while maintaining security and accuracy.

Responsibilities include processing claims, updating the database, and coordinating with Security, Cash Services, and management to ensure proper disposition of found property. Strong English, typing, and guest service skills are required.

Qualifications

• Must have high school diploma or GED.
• Ability to communicate clearly and professionally in English.
• Typing 25 wpm with accuracy is required.
• Familiarity with Microsoft Office and basic office equipment.
• Bilingual in Spanish preferred but not required.

Responsibilities

• Receives found property and checks documentation for completeness.
• Releases found property in accordance with policy.
• Disposes of unclaimed money per policy and reports holdings.
• Maintains and updates Lost and Found database daily.
• Provides front desk customer service to guests and vendors.
• Coordinates with Casino management and Cash Services for releases.

Skills

Guest service

Communication

Bilingual (Spanish) preferred

Detail oriented

Typing 25 wpm

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The Viejas Band of Kumeyaay Indians is seeking a Lost and Found Clerk for Viejas Casino & Resort. You will manage lost items, verify documentation, and assist guests with property retrieval while maintaining security and accuracy.

Responsibilities include processing claims, updating the database, and coordinating with Security, Cash Services, and management to ensure proper disposition of found property. Strong English, typing, and guest service skills are required.