Loss Prevention Specialist — Protect Store Assets & Safety

Ross Stores, Inc.; Philadelphia (Philadelphia County); On-site; USD 52,000 - 75,000; Full time

Job summary

Ross Stores, Inc. seeks a Loss Prevention Specialist to partner with store leadership to mitigate external theft and fraud. The role involves coordinating with the Ross Investigative & Safety Center and law enforcement to resolve incidents and trespass known theft subjects from stores.

The position emphasizes safe store operations, customer service, and detailed incident documentation, with responsibilities across surveillance, reporting, and collaboration with local authorities.

Qualifications

• Ability to identify theft indicators and coordinate with law enforcement.
• Strong written and verbal communication in a fast-paced environment.
• Ability to work both independently and with store leadership and partners.

Responsibilities

• Mitigate external theft and fraud by monitoring store activity and identifying suspicious behavior.
• Provide service to customers exhibiting intent to cause loss or fraud and coordinate with law enforcement to resolve incidents.
• Support safety by reporting hazards and ensuring trespass actions are coordinated with authorities.
• Document incident narratives and evidence in company databases and communicate findings to stakeholders.

Skills

Theft prevention

Fraud detection

Customer service

Communication

Team collaboration

Education

High School diploma

Bachelor’s degree preferred

Job description

Ross Stores, Inc. seeks a Loss Prevention Specialist to partner with store leadership to mitigate external theft and fraud. The role involves coordinating with the Ross Investigative & Safety Center and law enforcement to resolve incidents and trespass known theft subjects from stores.

The position emphasizes safe store operations, customer service, and detailed incident documentation, with responsibilities across surveillance, reporting, and collaboration with local authorities.