Loss Prevention Specialist

FCH Enterprises; Honolulu (HI); On-site; USD 30,000 - 39,000; Full time

Job summary

FCH Enterprises is seeking a Loss Prevention Specialist in Honolulu, HI to conduct audits and investigations aimed at minimizing loss and ensuring a safe, secure environment for guests and team members. You will audit transactions, cash handling, and loyalty programs; review video footage; document investigations; and propose best practices to reduce future loss while maintaining quality guest experiences.

Requires High School diploma or equivalent and, ideally, restaurant/QSR loss prevention

Qualifications

• High School diploma or equivalent work experience.
• Previous restaurant/QSR experience or Loss Prevention background.
• Must pass a drug screening test.

Responsibilities

• Conduct regular audits of transactions, cash handling, loyalty programs, and other areas where loss can occur.
• Research cash shortages and overages.
• Review, document, and archive video footage of incidents.
• Provide concise and factual documentation of investigations and audits.
• Make recommendations on best practices to reduce or prevent future loss.
• Maintain guest experiences while performing loss prevention duties.

Skills

Detail-oriented

Strong communication

Integrity

Confidentiality

Self-motivated

Adaptable

Team collaboration

Tech savvy

Education

High School diploma or equivalent

Job description

Loss Prevention SpecialistThe Loss Prevention Specialist is responsible for conducting audits and investigations to help minimize loss within the organization and create a safe and secure environment for our guests and team members.

Essential Functions

• Conduct regular audits of transactions, cash handling, loyalty programs, and other areas within the organization where loss can occur
• Research cash shortages and overages
• Review, document, and/or archive video footage of incidents within the store or on property
• Provide concise and factual documentation of investigations and audits
• May need to provide support for conference with team members
• Make recommendations on best practices to reduce or prevent future loss based on the findings of audits/investigations
• Keeping our customers top of mind and providing excellent guest experiences as needed

Scheduling

• Full-time, hourly
• Monday thru Friday, between 7a and 5p

Environmental Conditions

• Air-conditioned, office environment

Knowledge, Skills, and Abilities

• Supports & displays core values - commitment, humble, integrity, passion, supportive
• A genuine curiosity, eagerness to learn, and adaptive
• Tech Savvy - ability to quickly learn regularly used business system
• Detail-oriented
• Good communication skills, both oral and written
• Frequent interdepartmental communication and collaboration
• Ability to manage ambiguity
• Maintaining confidentiality in matters
• Self-motivated and ability to work under minimal supervision

Education

• High School diploma or equivalent work experience

Desired Experience

• Previous restaurant/QSR experience or previous experience in the Loss Prevention field

Pre-Employment Requirements

• Must pass a drug screening test

Physical Ability

• Ability to sit for long periods of time
• Capable of maintaining prolonged focus on computer-based tasks
• Requires regular reaching and bending throughout the workday
• Must be able to lift up to 30lbs

Disclaimer

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice