Loss Prevention & Safety Specialist

Shaw’s and Star Market; Salem (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health and financial well-being (benef

Time off (vacation, holidays, sick pay

Job summary

Shaw’s and Star Market is seeking an Asset Protection Specialist to protect people, assets, and company integrity in a fast-paced retail store environment. You will monitor activity, support investigations, and work with store leadership to reduce shrink and maintain safety.

In this role you will respond to alarms, conduct surveillance, apprehend theft suspects per policy, and train associates on loss prevention practices while upholding compliance with laws.

Qualifications

• Ability to stay calm and professional in high-pressure situations.
• Strong situational awareness and attention to detail.
• Experience documenting investigations clearly and accurately.

Responsibilities

• Maintain visible presence to support a safe, secure store environment for customers, associates, and vendors while delivering excellent customer service.
• Monitor checkout areas and review exception reports for fraud or dishonesty and ensure compliance with cash handling policies.
• Conduct surveillance throughout the store to detect theft, safety risks, and operational issues.
• Apprehend individuals committing theft in accordance with company policies and applicable laws.
• Respond to Electronic Article Surveillance (EAS) alarms and investigate incidents.
• Monitor receiving and storage areas and conduct delivery audits to detect vendor fraud and ensure procedural compliance.
• Conduct inspections and audits related to shrink control, safety, and physical security standards; document and communicate findings.
• Maintain and operate asset protection equipment, including CCTV, EAS systems, and alarm systems.
• Conduct investigations with thorough documentation and partner with store leadership and law enforcement as needed.
• Train and communicate with associates on loss prevention, safety, and compliance practices.

Skills

Customer service

Observation

Communication

Judgment

Teamwork

Job description

Shaw’s and Star Market is seeking an Asset Protection Specialist to protect people, assets, and company integrity in a fast-paced retail store environment. You will monitor activity, support investigations, and work with store leadership to reduce shrink and maintain safety.

In this role you will respond to alarms, conduct surveillance, apprehend theft suspects per policy, and train associates on loss prevention practices while upholding compliance with laws.