Loss Prevention Specialist

Shaw's; Milford (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

A regional grocery retailer is seeking a Loss Prevention Specialist responsible for detecting and apprehending shoplifters. This role involves maintaining security equipment, cooperating with law enforcement, and completing daily activity logs. Candidates should be at least 20 years old, possess a high school diploma, and have good mathematical and computer skills. Night and weekend availability is required.

Qualifications

• Must be 20 years of age.
• Ability to follow written and oral instructions.
• Ability to handle confrontational situations.

Responsibilities

• Detect and apprehend shoplifters.
• Cooperate with police departments.
• Maintain loss prevention equipment.
• Complete daily activity log.

Skills

Ability to read and interpret signs

Mathematical calculations

Team cooperation

Computer skills

Education

High School education or equivalent

College degree preferred

Job description

Shaw’s and Star Market is working to become the favorite food and drug retailer in every state it operates and is a proud member of the Albertson’s family of stores. Shaw’s is one of the oldest continuously operated supermarkets in the United States with its roots dating to 1860. Throughout five New England states, there are 155 store locations employing approximately 18,000 associates. For more information about Shaw’s, please visit www.shaws.com or connect with us on Facebook at http://www.facebook.com/Shaws.

Job Description

General Purpose of Position

The Specialist shall be mainly responsible for the detection and apprehension of shoplifters at store level. Further, she/he shall be responsible for working in other areas of Shaw's Loss Prevention programs to include but not limited to: CCTV (Closed Circuit Television) usage, representing Shaw's/Star Market as a witness in court proceedings, interacting with Store Management and local Police Departments and completing store/vendor audits as required by operational needs.

Responsibilities and Accountabilities

• Observes customers throughout the store.
• Apprehends shoplifters in accordance with state and local laws and company policy.
• Develop and communicate ORC trends & activity.
• Cooperates with and responds to requests by police departments, courts and other public agencies under the direction of Loss Prevention and/or Corporate Council.
• Maintains the equipment related to loss prevention and physical security (e.g. the CCTV equipment, which is located in the ceilings and throughout the store, equipment located at the entry/exits and check stands, and the store’s intrusion alarm system).
• Conducts External and Vendor investigations at the direction of the Security Supervisor.
• Performs other duties as assigned by the Security Supervisor.
• Reports all unsafe conditions to store management and the Security Supervisor and takes immediate remedial action whenever an eminent safety or Food Safety hazard is present.
• Communicates with Management on all loss prevention issues.
• Completes and communicates daily activity log.

Qualifications

Job Requirements

• Must be 20 years of age.
• Must have a High School education or equivalent, college degree preferred.
• Ability to read, understand and interpret signs, shelf labels and date codes.
• Ability to follow written and oral instruction.
• Ability to perform simple mathematical calculations such as addition, subtraction, multiplication, and division in order to compile, submit, and communicate routine statistical data to the Division Loss Prevention office as required.
• Ability to cooperate and work as a part of a team.
• Ability to learn, understand and apply the information contained in company manuals, loss prevention policies and practices and apply them to store operations.
• Ability to handle confrontational situations and respond quickly to incidents as they occur.
• Must possess basic computer skills necessary to send and receive emails, their attachments, and access computer generated reports.
• Night and weekend work is required.

PHYSICAL ENVIRONMENT

• Most work conducted in a normal retail setting containing a sales floor, departmental shops, offices, and backrooms.
• Requires frequent walking and standing.
• May be required to work outdoors when conducting an internal or external surveillance.
• May be exposed to heights, dust/and or airborne particles and limited space areas.
• May be required to travel between store locations.

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.

SHAW’S SUPERMARKET’S, INC. IS AN EQUAL OPPORTUNITY EMPLOYER

Additional Information

Please apply online at www.shaws.com and email resume to [e-mail]