Loss Prevention & Safety Coordinator

Landstar; Rockford (IL); Hybrid; USD 48,000 - 52,000; Full time

Job summary

Landstar in Rockford, IL is seeking a Loss Prevention Coordinator to safeguard drivers, agents and customers by responding to safety incidents, ensuring FMCSA/DOT compliance, and supporting regulatory processes in a fast-paced environment. You'll handle inbound safety calls, manage accident data, and coordinate training and disciplinary actions as needed, with up to 5% travel and on-call duties.

Ideal candidates bring strong admin support experience, calm under pressure, and a commitment to

Qualifications

• High school diploma or GED is required.
• One year of customer support in an administrative setting is required.
• Preferred DOT transportation/logistics experience and/or fraud experience.

Responsibilities

• Receive inbound calls from drivers, agents, customers and the motoring public on safety related issues.
• Respond immediately to accident hotline, handling outbound calls in response to safety related concerns.
• Complete data entry of accident requirements and record.
• Ensure compliance with federal regulations in aspects of DOT accident reporting, post‑accident testing and reasonable suspicion testing.
• Decision making specific to crash ruling.
• Perform operator reviews and determine training needed and execute disciplinary action.
• Manage correspondence from the motoring public when complaints are safety related.
• Analyze driver safety records and communicate disposition.

Skills

Independent decision-making

Communication skills

Attention to safety details

Organizational skills

Calm under pressure

Problem solving

Travel readiness

On-call availability

Education

High school diploma or GED

One year of administrative customer support experience

Job description

Landstar in Rockford, IL is seeking a Loss Prevention Coordinator to safeguard drivers, agents and customers by responding to safety incidents, ensuring FMCSA/DOT compliance, and supporting regulatory processes in a fast-paced environment. You'll handle inbound safety calls, manage accident data, and coordinate training and disciplinary actions as needed, with up to 5% travel and on-call duties.

Ideal candidates bring strong admin support experience, calm under pressure, and a commitment to