Loss Prevention Program Coordinator- Minneapolis, MN

Compass Group USA; Minneapolis (MN); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Free office coffee

Pantry access

Sporting event tickets

Paid time off to volunteer

Wellness programs

Job summary

Canteen One, the national account management arm of Compass Group USA, seeks a Loss Prevention Program Coordinator to drive shrink reduction across operations. You will coordinate loss prevention processes, track investigations, and partner with operations, finance, and client teams.

You’ll monitor shrink activity, manage reporting, and identify opportunities to improve processes. A data-driven, collaborative mindset is essential for success in a fast-paced environment.

Qualifications

• High school diploma with 5 years of relevant business experience or an associate’s degree with 3–4 years of relevant experience; bachelor’s degree preferred with 1–2 years relevant experience.
• Experience supporting field operations, client teams, external partners, cross-functional processes (AR/AP, shrink, theft tracking) is a plus.
• Strong analytical and problem‑solving skills with proactive, detail‑oriented mindset.

Responsibilities

• Coordinate daily shrink and loss prevention processes.
• Monitor shrink submissions and escalate issues when appropriate.
• Review operational reports to identify trends and opportunities for process improvement.
• Support theft and shrink investigations by coordinating with loss prevention teams.
• Track billable shrink activity and resolve invoice exceptions.
• Prepare reporting summaries and communicate findings and trends.
• Help develop standard operating procedures, reporting routines, and workflows.

Skills

Operational support

Billing

Reporting

Analytical skills

Excel

Communication

Education

High school diploma with 5 years experience

Associate’s degree (3–4 years)

Bachelor’s degree (preferred)

Tools

Excel

ERP systems

Reporting systems

Job description

Canteen One

Starting pay: $60,000.00-$68,000.00

Let’s talk about Canteen One!

We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.

Let’s talk about Perks!

At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry – One block from light rail transit– Dress for your Day – Canteen Avenue C (market) & Foodsby food delivery – Sporting event tickets frequently raffled off – Paid time off to volunteer for corporate sponsored events – Wellness programs … you get the idea!

Let’s talk about Opportunity!

As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you’ll fit right in!

Canteen One offers a variety of career opportunities, including:

• Customer Service


• Accounts Receivable / Consolidation Services


• Finance / Accounting


• Client & Account Management


• Vendor Relations / Operations


• Information Technology

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Are you detail-oriented, organized, and passionate about improving operational performance? Canteen One is seeking a Loss Prevention Program Coordinator to help drive shrink reduction initiatives by coordinating loss prevention processes, tracking investigations, analysing reporting, and partnering with operations, finance, and client teams.

In this role, you'll monitor shrink activity, manage reporting and process exceptions, support theft investigations, coordinate billable shrink tracking, and identify opportunities to improve operational processes. You'll work cross-functionally with internal teams and external partners to ensure consistent execution and accountability across the business.

If you enjoy using data to improve processes and thrive in a fast-paced, collaborative environment, we'd love to hear from you.

What You’ll Do / Responsibilities

• Coordinate daily shrink and loss prevention processes


• Monitor shrink submissions, follow up, and escalating issues when appropriate


• Review operational reports to identify trends, discrepancies, and opportunities for process improvement


• Support theft and shrink investigations by coordinating, tracking, and partnering with loss prevention teams


• Track billable shrink activity and collaborate to resolve invoice exceptions


• Prepare reporting summaries and communicate findings / trends / updates


• Help develop and refine standard operating procedures, reporting routines, and workflows


• Build strong partnerships to support effective loss prevention programs.

What You’ll Bring / Qualifications

• Experience in operational support, process coordination, billing, reporting, or customer/client support


• High school diploma with 5 years of relevant business experience; or Associate’s degree with 3 - 4 years of relevant experience; or Bachelor’s degree (preferred) with 1 - 2 years of relevant experience


• Experience with or supporting: field operations, client teams, external partners, cross-functional business processes AR/AP, shrink, theft investigation tracking, micro-markets, or loss prevention is a plus


• Strong analytical and problem-solving skills


• A proactive, detail-oriented mindset with a commitment to continuous improvement


• Excellent organizational skills


• Strong written and verbal communication skills and work effectively with cross-functional teams


• Intermediate to advanced Microsoft Excel, and experience working with reporting, ERP, or business systems

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates at Canteen One are offered many fantastic benefits.

• Medical


• Dental


• Vision


• Life Insurance/ AD


• Disability Insurance


• Retirement Plan


• Paid Time Off


• Holiday Time Off (varies by site/state)


• Associate Shopping Program


• Health and Wellness Programs


• Discount Marketplace


• Identity Theft Protection


• Pet Insurance


• Commuter Benefits


• Employee Assistance Program


• Flexible Spending Accounts (FSAs)


• Paid Parental Leave


• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CanteenOne.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/