Loss Prevention Officer (3rd Shift | Full-Time)

PCH Hotels And Resorts, Inc.; Florence (AL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health, Dental, Vision Coverage

401(k) with Company Match

Exclusive Discounts

Growth opportunities

Employee recognition

Fun work environment

Job summary

PCH Hotels And Resorts, Inc. is seeking a Loss Prevention Officer for the Renaissance Shoals Resort & Spa in Florence, AL. The on-site role focuses on protecting guests and property through patrols, safety checks, and prompt responses to incidents while delivering excellent service.

The position offers full-time hours, on-site work, and benefits aligned with hospitality standards within the Marriott family network.

Responsibilities

• Guest Safety & Comfort: Maintain a strong security presence and foster a welcoming atmosphere by encouraging friendly, guest-focused interactions.
• Technology & Surveillance: Utilize advanced security systems and digital tools to monitor the property and ensure comprehensive protection.
• Risk Management: Conduct regular safety audits and risk assessments to proactively address potential hazards.
• Emergency Preparedness: Coordinate with emergency services and develop clear response protocols for quick, effective action.
• Incident Reporting & Response: Use digital reporting systems to document incidents, ensure accountability, and support fast, accurate follow-ups.

Job description

Job Category: Loss Prevention

Requisition Number: LOSSP019203

• Full-Time
• On-site
• Rate : $14 USD per hour

Locations

Showing 1 location

Shoals
Florence, AL 35630, USA

Description

The Renaissance Shoals Resort & Spa blends upscale comfort with rich music history, offering a warm, welcoming environment right on the scenic Tennessee River. As part of the Marriott family, it's a place where hospitality meets opportunity-ideal for building a career in a supportive, high-energy setting. Working here means being part of a team that values safety, service, and Southern charm.

We are seeking aLoss Prevention Officerto join our hospitality team and support the daily operations of the Loss Prevention Department. In this vital role, you'll help protect our guests and property through routine patrols, safety checks, and swift, professional responses to incidents or guest concerns—all while delivering exceptional service that reflects our commitment to comfort and care.

Key Responsibilities:

• Guest Safety & Comfort:Maintain a strong security presence and foster a welcoming atmosphere by encouraging friendly, guest-focused interactions.
• Technology & Surveillance:Utilize advanced security systems and digital tools to monitor the property and ensure comprehensive protection.
• Risk Management:Conduct regular safety audits and risk assessments to proactively address potential hazards.
• Emergency Preparedness:Coordinate with emergency services and develop clear response protocols for quick, effective action.
• Incident Reporting & Response:Use digital reporting systems to document incidents, ensure accountability, and support fast, accurate follow-ups.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Renaissance family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests.

As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:

• Health, Dental, and Vision Coverage:Offering comprehensive plans, including both FSA and HSA options.
  
• 401(k) with Company Match:Plan for your future with our company-matched retirement plan.
  
• Exclusive Discounts:Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
  
• Opportunities for Growth:Access ongoing training and development with opportunities for career advancement.
  
• Employee Recognition:Participate in employee rewards and recognition programs.
  
• Fun Work Environment:Be part of a friendly and supportive team that values your contributions.

Join us at Renaissance Shoals Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.