Loss Prevention Officer

Continental Secret Service Bureau; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Job summary

Continental Secret Service Bureau, Inc. in Ohio is seeking a full-time Loss Prevention Officer to monitor CCTV, confront potential shoplifters, and write detailed incident reports for the client.

The role requires strong customer service, excellent written and verbal communication, and the ability to testify in court. 40-hour FT, second shift, weekends, with benefits including medical, dental, vision, and paid time off.

Qualifications

• Demonstrated surveillance and observational skills.
• Strong customer service orientation.
• Clear written and verbal communication abilities.
• Experience in security roles is preferred.

Responsibilities

• Monitor cameras for potential shoplifters and security incidents.
• Confront and deter suspected shoplifters when appropriate.
• Write detailed incident reports for clients.
• Be prepared to testify in court as needed.
• Coordinate with local law enforcement as required.

Skills

Surveillance

Customer service

Written communication

Security experience

Education

High School or GED

Job description

Continental Secret Service Bureau, Inc. is a family owned and current owners are 3rd generations. Continental is a full-service contract security company. Continental has been in business since 1919, protecting our client’s businesses or property. Continental’s corporate office is located in Toledo, Ohio. Continental operates in Indiana, Kentucky, Michigan, Ohio and West Virginia.

Security Officers will be working under the Loss Prevention section of Continental for a retail box store.

JOB DESCRIPTION

Includes but is not limited to:

Loss Prevention Officers will work as a uniformed retail Loss Prevention Officer. As a Loss Prevention Officer, you will be required to monitor cameras for potential shoplifters. You will be required to confront and stop all potential shop lifters. Loss Prevention Officers will need to be able to write detailed reports for the client on the shop lifting incident. Loss Prevention Officers will be required to testify in court for the shop lifting incident. Loss Prevention Officers will need to be customer service orientated, have great verbal and written communication skills. Loss Prevention Officers will network with local Law Enforcement to help deter and apprehend shoplifters.

This position will be a 40 hour FT position covering 2nd shift to include working weekends

• Must pass a pre-employment criminal background check and a drug screen
• Must have a valid driver's license and reliable transportation
• Must have a H.S. Diploma or GED
• Must have Security experience and strong Customer Service Skills
• Must have good written/verbal communication skills
• PLEASE make sure that all of your Security & customer service experience is listed on your resume
• Military Veterans are encouraged to apply

Summary

As a Loss Prevention Officer, you will be essential in safeguarding company assets and minimizing theft through effective surveillance and loss prevention strategies. Reporting to the Area Manager, you will utilize core skills in CCTV monitoring and loss prevention techniques. Strong communication and customer service skills are vital as you interact with staff and customers. Your ability to write detailed reports and manage conflicts will further support our commitment to a secure and safe environment. Join us in this critical role to protect our organization.

Education Requirements (All)

High School or GED

Certification Requirements (All)

DRIVERS LICENSE

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays

This job reports to the Louis Hernandez

This is a Full-Time position

Relocation is not provided and travel is not required