Loss Prevention Lead: Store Security & Training

Burlington Stores, Inc.; Midlothian (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

Paid time off

Paid holidays

401(k) plan

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Lead to mitigate theft and fraud in high-risk areas while upholding a safe, customer‑centric store environment. You will train associates, partner with store leadership, and drive shortage education to reduce incidents.

A confident, energetic presence helps enforce policy and improve safety. This role involves engaging with customers and team members, conducting store audits, coordinating with law enforcement as needed, and supporting

Qualifications

• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting
• Maintain a safe and secure store for customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership
• Engage with every customer and associate in areas of the store with highest risk for shortage in a positive, respectful manner and promote best in class customer service
• Display knowledge of shortage areas and support programs designed to identify and reduce theft
• Gather and document indicators of external theft and share with store and field leaders; network with local law enforcement as directed and support evidence gathering for large scale or organized retail crime
• Support store manager by providing internal controls and operational oversight including conducting associate package/bag checks, monitoring POS transactions, conducting store audits, and promoting Asset Protection programs
• Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes
• Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage
• Role-model behaviors that safety is a top priority
• Manage stressful situations and address unsafe practices promptly

Skills

Customer engagement

Communication

Leadership

Training

Loss prevention

Attention to detail

Job description

Burlington Stores, Inc. is seeking a Shortage Control Lead to mitigate theft and fraud in high-risk areas while upholding a safe, customer‑centric store environment. You will train associates, partner with store leadership, and drive shortage education to reduce incidents.

A confident, energetic presence helps enforce policy and improve safety. This role involves engaging with customers and team members, conducting store audits, coordinating with law enforcement as needed, and supporting