Loss Prevention Investigator - Atlanta

Neiman Marcus Group, Inc.; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Loss Prevention Investigator at a prominent luxury retailer. This role focuses on safeguarding the store from theft and fraud while ensuring a safe environment for customers and staff. You will be responsible for conducting investigations, monitoring activities, and collaborating with store operations to enhance overall security. This innovative firm values diversity and offers a range of benefits, including paid time off and development opportunities. If you have a keen eye for detail and a passion for protecting assets, this is the perfect opportunity for you.

Benefits

Disability Benefits

Paid Parental Leave

Paid Family Leave

Adoption Support

Paid Time Off

Retirement Savings Plan (401K)

Life Insurance

Financial Solutions

30% Associate Discount

Personal and Professional Development Opportunities

Qualifications

• Experience in Loss Prevention/Asset Protection is essential.
• Strong verbal and written communication skills are required.

Responsibilities

• Maintain safety of customers and employees while preventing theft.
• Conduct investigations and document loss prevention incidents.

Skills

Loss Prevention/Asset Protection Experience

Customer-focused Mindset

Verbal and Writing Skills

Investigative Skills

Conflict Management Skills

Flexibility to Work Schedule

Tools

Basic Computer Software

Job description

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

Your Role

As a Loss Prevention Investigator, you will work as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud. You will work on-site in your assigned store and report to the Assistant Loss Prevention Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.

What You'll Do

• Maintain the general safety of customers, employees, and the store
• Assess and assist in emergency situations
• Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
• Conduct external and internal investigations, documenting all loss prevention incidents properly
• Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
• Reduce and control loss of inventory through audits and training
• Support and participate in store operations programs

What You Bring

• Experience in Loss Prevention/Asset Protection
• A customer-focused mindset
• Verbal and writing skills
• Basic proficiency with computer software
• Investigative and conflict management skills
• Respond to changes in direction or unexpected situations
• Able to work a flexible schedule based on store needs

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Our brands include Neiman Marcus and Bergdorf Goodman. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

Additional Information

• Overtime Status: Non-exempt
• Posting Date: Feb 25, 2025
• Application Deadline: Applications are accepted on an ongoing basis