Loss Prevention Investigator - Atlanta

Neiman Marcus Group, Inc.; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Loss Prevention Investigator, where your role is crucial in safeguarding the store from theft and fraud. This position involves on-site work, ensuring the safety of customers and employees while conducting investigations and monitoring activities. You will play a key role in supporting store operations and maximizing sales by protecting valuable assets. An established luxury retailer offers a collaborative environment where your contributions will significantly impact the overall success of the store. If you thrive in a fast-paced setting and are passionate about loss prevention, this opportunity is perfect for you.

Benefits

Disability Benefits

Paid Parental Leave

Paid Family Leave

Paid Time Off

401K Retirement Savings Plan

Life Insurance

30% Core Discount

Personal Development Opportunities

Professional Development Opportunities

Qualifications

• Experience in Loss Prevention is essential for this role.
• Strong verbal and writing skills are necessary for documentation.

Responsibilities

• Maintain safety for customers and employees in the store.
• Conduct investigations and document loss prevention incidents.

Skills

Loss Prevention/Asset Protection

Customer-focused mindset

Verbal and writing skills

Basic computer proficiency

Investigative skills

Conflict management skills

Flexibility in schedule

Tools

Surveillance equipment

Computer software

Job description

Four luxury retailers — Neiman Marcus, Bergdorf Goodman, Last Call and Horchow — make up the Neiman Marcus Group. For over a century, we have continually transformed and elevated the luxury shopping experience, offering the finest in fashion, shoes, handbags, jewelry, beauty and decorative items for the home.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us.

Your Role

As a Loss Prevention Investigator, you will work as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud. You will work on-site in your assigned store and report to the Assistant Loss Prevention Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.

What You'll Do

• Maintain the general safety of customers, employees, and the store
• Assess and assist in emergency situations
• Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
• Conduct external and internal investigations, documenting all loss prevention incidents properly
• Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
• Reduce and control loss of inventory through audits and training
• Support and participate in store operations programs

What You Bring

• Experience in Loss Prevention/Asset Protection
• A customer-focused mindset
• Verbal and writing skills
• Basic proficiency with computer software
• Investigative and conflict management skills
• Respond to changes in direction or unexpected situations
• Able to work a flexible schedule based on store needs

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

For more information, please click “Our Benefits” section on our career site.

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.