Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Norfolk (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist in Norfolk, Virginia. The role involves mitigating theft, providing customer service, and maintaining a safe environment. Candidates should have a high school education, strong communication skills, and a preferred background in retail supervision and loss prevention. The position emphasizes teamwork, respect, and professionalism. The company values diversity and inclusion and provides opportunities for career growth.

Qualifications

• High School education or equivalent required, AA degree preferred.
• One year retail supervisor experience or similar training preferred.
• Must be able to effectively work in a fast-paced environment.

Responsibilities

• Provide visible presence at store entrances/exits, mitigating theft and fraud.
• Maintain a safe and secure environment for customers and associates.
• Monitor sales floor for potential theft by identifying suspicious behavior.

Skills

Customer service skills

Strong communication skills

Ability to manage work processes

Conflict resolution

Education

High School education or equivalent

AA degree preferred

Tools

Security Guard License

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist in Norfolk, Virginia. The role involves mitigating theft, providing customer service, and maintaining a safe environment. Candidates should have a high school education, strong communication skills, and a preferred background in retail supervision and loss prevention. The position emphasizes teamwork, respect, and professionalism. The company values diversity and inclusion and provides opportunities for career growth.