Loss Prevention Associate II - Front Store Safety

The TJX Companies, Inc.; San Jose (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx for a Loss Prevention role at the San Jose store.

You will support the District Loss Prevention Manager and store teams, act as a visual deterrent against theft, wear a body worn camera, and help ensure a safe, welcoming shopping environment for customers. You will interact with store management and use radios to assist customers and report incidents, while following company policies and contributing to the TJX culture and values.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stand for long periods

Retail experience

Security experience

Job description

The TJX Companies, Inc. is hiring at TJ Maxx for a Loss Prevention role at the San Jose store.

You will support the District Loss Prevention Manager and store teams, act as a visual deterrent against theft, wear a body worn camera, and help ensure a safe, welcoming shopping environment for customers. You will interact with store management and use radios to assist customers and report incidents, while following company policies and contributing to the TJX culture and values.