Loss Prevention Agent

Hilton Myrtle Beach; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Health benefits

Free lunch

Free health club membership

Discounted travel program benefits for

Job summary

Hilton Myrtle Beach Resort is seeking a Security Officer for full-time, 2nd shift to patrol the hotel interior and perimeter, respond to emergencies, and document incidents.

The role requires 1–2 years of security experience (3–5 years preferred), the ability to assist guests promptly and politely, and the stamina to stand, walk, and perform duties in varied conditions. Benefits include PTO, health coverage, free lunch, and travel program perks.

Qualifications

• 1–2 years of security experience; 3–5 years preferred.
• Thorough knowledge of building layouts and local area.
• Ability to communicate effectively in English.
• Ability to stand, walk, or sit for long shifts.
• Ability to lift up to 50 lbs and move goods as needed.
• Ability to follow written and verbal instructions.

Responsibilities

• Patrol the interior of and perimeter of the hotel and property to identify potential safety risks and security concerns.
• Respond to emergency situations including safety hazards, fires, medical emergencies, and threats to life or property.
• Initiate preliminary investigations into incidents as needed.
• Write reports and ensure accuracy of documentation.
• Respond to guest inquiries and resolve guest issues promptly and professionally.

Skills

English proficiency

Customer service

Observation

Job description

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Qualifications

• Must have 1-2 years of Security experience in a similar industry. 3-5 years preferred.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time, year-round position working 2nd shift at theHilton Myrtle Beach Resortholidays and weekends required. Benefits include PTO, health benefits, free lunch, free health club membership, discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

Qualifications

Skills

Behaviors

Preferred

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Dedicated

Devoted to a task or purpose with loyalty or integrity

:

Motivations

Preferred

Peer Recognition

Inspired to perform well by the praise of coworkers

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

:

Education

Experience

Preferred

1 year:

Security Officer

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.