Loss Prevention Agent

Hilton Myrtle Beach Resort; Myrtle Beach (SC); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

PTO

Health benefits

401k matching

Free lunch

Free health club membership

Discounted travel program

Job summary

Kingston Resorts in Myrtle Beach is seeking a vigilant Security Officer to patrol interior and exterior areas, identify safety risks, and respond to emergencies. You will protect guests and property, document incidents, and assist guests with inquiries in a friendly, professional manner.

This is a full-time, year-round 1st shift role at Kingston Resorts. Holidays and weekends required; benefits include PTO, health benefits, 401k matching, free lunch, and discounted travel program for team

Qualifications

• 1–2 years of security experience; 3–5 years preferred.
• Knowledge of floor plans and building layout.
• Ability to communicate clearly in English (speaking, listening, reading, writing).
• Able to stand, walk, and perform duties for long shifts and lift up to 50 lbs.
• Ability to follow written or verbal instructions.

Responsibilities

• Patrol interior and perimeter to observe and identify potential safety risks and security concerns.
• Respond to emergencies including hazards, fires, medical incidents and threats to life or property.
• Promote safe work practices across the team.
• Initiate preliminary investigations into incidents as needed.
• Write reports and ensure accuracy of required documentation.
• Respond to guest inquiries and resolve issues in a timely, friendly manner.

Skills

Security experience

Customer service

English communication

Stamina/physical fitness

Report writing

Job description

The Kingston Resorts is a 145 acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level.

Job Summary

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Promote safe work practices.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Qualifications

• Must have 1-2 years of Security experience in a similar industry. 3-5 years preferred.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time, year-round position working 1st shift at the Kingston Resorts. Holidays and weekends required. Benefits include PTO, health benefits, 401k matching, free lunch, free health club membership, discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

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