Loss Prevention 3rd shift

Concord Hospitality Enterprises; Dayton (OH); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability options

401(k) match

Tuition assistance

Discounted rates

Training programs

Career advancement

Job summary

Concord Hospitality Enterprises is seeking a Loss Prevention Officer to safeguard guests, associates, and property, ensuring safety standards are followed.

The role requires vigilance, strong communication, and the ability to work flexible shifts across days, nights, weekends, and holidays in our Dayton-area hotels. Join a team committed to exceptional service and safety.

Competitive wages and benefits accompany this critical position within our Concord-managed properties.

Qualifications

• Experience in security, law enforcement, or hospitality preferred.
• Strong interpersonal and customer service abilities.
• Ability to stay dependable in high-pressure situations.
• Knowledge of safety and emergency procedures.
• Detail-oriented with solid organizational/documentation skills.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Patrol hotel property to ensure safety.
• Respond to house calls, assisting guests and employees.
• Initiate and follow up on investigations of crimes.
• Assist sick or injured guests and employees; document appropriately.
• Write incident reports and monitor investigations.
• Maintain records including camera monitoring and logs.
• Assist with alarm and fire safety system checks.

Skills

Security experience

Customer service

Calm under pressure

Documentation skills

Shift flexibility

Job description

Do you maintain your composure under pressure, value dependability, and thrive in a cooperative, team-oriented environment? If so, our Loss Prevention Officer role may be the perfect fit. In this position, you will safeguard the well-being of our guests, associates, and hotel property while ensuring that safety and security measures are consistently upheld.

Responsibilities

• Patrol hotel property to ensure the safety of guests, associates, and assets.
• Respond to house calls, assisting guests and employees with safety, security, and operational needs.
• Initiate and follow up on investigations of crimes committed against the hotel or individuals.
• Assist sick or injured guests and employees, ensuring proper documentation and reporting.
• Write incident and accident reports, monitor investigations to timely conclusion, and ensure appropriate follow-up.
• Maintain accurate records including camera monitoring, shift activity logs, and guest/employee interactions.
• Assist supervisors in checking alarm systems, fire safety systems, and monitoring building security.

Qualifications

• Prior experience in security, law enforcement, or hospitality preferred.
• Strong interpersonal and customer service skills with a calm, professional demeanor.
• Ability to remain dependable and reliable in high-pressure situations.
• Knowledge of safety and emergency procedures.
• Detail-oriented with strong organizational and documentation skills.
• Flexibility to work varied shifts, including nights, weekends, and holidays.

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We Value Work-life Balance, Diversity, And a Commitment To Providing The Best Customer Service And Quality Accommodations In Every Market We Serve. Built On Five Cornerstones—Quality, Integrity, Community, Profitability, And FUN!—our Associates Proudly Cheer

“We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.