Loren Office Manager

Wells Family Dental Group; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays & Paid Time Off

Gym membership reimbursement

Team outings and events

Job summary

Loren Dental, part of Wells Family Dental Group in Downtown Raleigh, seeks an Office Manager to lead a luxury dental practice and a high-performing team. You will oversee both front and back-office operations, ensuring a five-star patient experience.

Join a practice focused on cosmetic dentistry and exceptional care, with a culture that rewards leadership, growth, and top-tier service. Competitive salary and performance bonuses offered.

Qualifications

• 3–5+ years of management experience (dental management preferred).
• Inspiring leader who enjoys coaching and developing others.
• Organized, proactive, solutions-focused with hospitality mindset.
• Understanding of KPIs, scheduling, production goals, and practice growth.
• Thrives in a fast-paced environment with attention to detail.
• Experience with Open Dental preferred.

Responsibilities

• Lead and inspire both front and back office team members.
• Oversee daily operations while delivering a five-star patient experience.
• Monitor office performance, KPIs, scheduling, and production goals.
• Coach, mentor, and develop a positive, high-performing team.
• Partner with doctors and leadership to drive practice growth.
• Ensure efficient patient flow while maintaining luxury service levels.
• Support recruiting, onboarding, and team development.
• Maintain compliance with office policies and clinical standards.

Skills

Leadership

Coaching

Operations management

Customer service

KPI tracking

Scheduling

Tools

Open Dental

Job description

Part of Wells Family Dental Group - Proud Winner of the Triangle Business Journal's Best Places to Work Award (2024 & 2025)

Loren Dental is redefining what it means to visit the dentist.

Located in the heart of Downtown Raleigh, Loren Dental blends the trusted foundation of modern dentistry with the elevated feel of a luxury wellness experience. From the moment our patients arrive, they're welcomed into a thoughtfully designed space featuring a self-serve refreshment bar with handcrafted mocktails, cozy weighted blankets, noise-canceling headphones, and an atmosphere designed to help every visit feel relaxing and comfortable.

Alongside comprehensive general dentistry, Loren Dental also offers the latest in cosmetic and aesthetic treatments, including professional teeth whitening, tooth gems, Botox, dermal fillers, and advanced facial aesthetic services–all delivered using state-of-the-art technology and exceptional patient care.

We're looking for an Office Manager who is passionate about creating unforgettable patient experiences while leading a high-performing team. This is more than managing a schedule-it's helping lead one of the Triangle's most unique luxury dental practices.

What You'll Do

• Lead and inspire both front and back office team members
• Oversee daily operations while delivering a five-star patient experience
• Monitor office performance, KPIs, scheduling, and production goals
• Coach, mentor, and develop a positive, high-performing team
• Partner with doctors and leadership to drive practice growth
• Ensure efficient patient flow while maintaining Loren Dental's luxury level of service
• Support recruiting, onboarding, and team development
• Maintain compliance with office policies and clinical standards

Beautiful luxury office in the heart of Downtown Raleigh

FIGS scrubs provided

Elevated patient amenities, including noise-canceling headphones, weighted blankets, and a self-serve refreshment bar

Work alongside a team passionate about cosmetic dentistry, facial aesthetics, and cutting-edge technology

Join a locally owned organization that invests in its people and has been recognized as one of the Triangle Business Journal's Best Places to Work for two consecutive years

• Competitive salary + performance bonuses
• Health insurance
• 401(k) with company match
• Paid holidays & Paid Time Off
• Gym membership reimbursement
• Team outings and events
• Career growth opportunities within Wells Family Dental Group

If you're ready to lead a practice where luxury hospitality meets exceptional dentistry, we'd love to meet you.

Position Requirements

We're Looking For Someone Who...

• Has 3–5+ years of management experience (dental management preferred)
• Is an inspiring leader who enjoys coaching and developing others
• Is organized, proactive, and solutions-focused
• Has a hospitality mindset and a passion for creating exceptional experiences
• Understands KPIs, scheduling, production goals, and practice growth
• Has experience with Open Dental (preferred)
• Thrives in a fast-paced environment with exceptional attention to detail

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.