Long Term Disability Claims Specialist

Lincoln Financial; Charlotte (NC); Remote; USD 60,000 - 80,000; Full time

Job summary

Lincoln Financial is seeking a Long Term Disability Claims Specialist to join their organization. This role involves independently managing claims, conducting interviews, and collaborating with medical professionals to determine eligibility. The successful candidate will enjoy working in a team-oriented and fast-paced environment, contributing to a company that values its employees and promotes career growth.

Benefits

Competitive 401K and employee benefits

Free financial counseling and health coaching

Tuition assistance program

PTO/parental leave

Leadership development opportunities

Qualifications

• 3-5 years of claims experience in related responsibilities.
• For Associate degree holders, 0-1 years of claims experience needed.
• Experience with disability and/or absence management is a plus.

Responsibilities

• Manage a workload of Long-Term Disability claims independently.
• Conduct interviews with claimants and make claim determinations.
• Collaborate with medical professionals and case managers.

Skills

Strong written and verbal communication skills

Excellent organization skills

Ability to multi-task

Education

High School diploma or GED or Associate degree

Job description

Join to apply for the Long Term Disability Claims Specialist role at Lincoln Financial

Join to apply for the Long Term Disability Claims Specialist role at Lincoln Financial

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Omaha, NE (Nebraska)

Work Arrangement:

Remote : Work at home employee

Relocation assistance: is not available for this opportunity.

Requisition #: 74754

The Role at a Glance

We are excited to bring on a highly motivated Long-Term Disability (LTD) Claims Specialist to our claims organization.

As an LTD Claims Specialist, you will manage a workload of Long-Term Disability claims independently in accordance with established procedures and guidelines. You will be responsible for conducting initial and ongoing interviews with claimants, obtaining, and reviewing medical records and making timely and ethical claim determinations. You’ll complete a thorough training program to develop new skills and give you the confidence you need to be successful in your new role. If you enjoy working in a fast-paced team environment, then please read on!

What You'll Be Doing

• Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Long Term Disability Claims and state and federal benefits when applicable.
• Collaborating with fellow case managers, nurse case managers, vocational case managers, and consulting physicians to make appropriate, ethical, and timely claim determinations.
• Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning throughout the life of the claim.
• Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity.
  
  

What We’re Looking For

Must-haves:

• High School diploma or GED or minimum Associate degree in lieu of required experience.
• 3-5 years of claims experience directly aligned to the specific responsibilities for this role or;
  
  

For candidates with an Associate degree, 0-1 year claims experience directly aligned to the specific responsibilities for this role.

• Strong written and verbal communication skills.
• Excellent organization skills with the ability to multi-task.
  
  

Nice-to-haves:

Experience with disability and/or absence management.

Application Deadline

Applications will be accepted through July 11th, 2025, and the posting may be taken down earlier due to applicant volume.

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training
  
  

The pay range for this position is $25.51 - $34.01 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom.

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [e-mail] if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Financial Services, Insurance, and Investment Management

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