Long Term Care Eligibility Technician

Boulder County Sheriff's Office; Colorado; On-site; USD 55,000 - 79,000; Full time

Benefits offered by this job

Health plans with vision and dental

PERA 401k

Paid time off

Holidays

Career development

Job summary

Boulder County Human Services Department is hiring a Long-Term Care Eligibility Technician to determine benefits for programs like Health First Colorado (Medicaid) and SNAP. You will gather information, verify eligibility, and explain program rules to clients in a supportive, detail-oriented role.

Position requires a high school diploma, 2 years of public-facing work, and willingness to undergo background checks. Bilingual in English/Spanish preferred; location is Boulder County, CO.

Qualifications

• High school graduation or equivalent.
• 2 (two) years of experience working with the public.
• Additional related education may count towards required experience.
• A job offer is contingent on passing a background investigation.

Responsibilities

• Gathers and reviews financial and other pertinent information from applicants to determine eligibility for public assistance and Medicaid.
• Verifies information given by applicants by direct contacts, phone contacts and/or home visits.
• Informs applicants and recipients of program requirements and benefits.
• Explains appeal rights and procedures to clients.
• Assists applicants in completing forms and securing documents.

Skills

Public interaction

Communication skills

Interviewing

Bilingual in English/Spanish

Education

High school diploma or equivalent

Job description

Long-Term Care Eligibility Technician

Boulder County Human Services Department is seeking to hire a Long-Term Care Eligibility Technician. As an Eligibility Technician, you will engage with community members to determine benefits for programs such as Health First Colorado (Medicaid) and SNAP (Supplemental Nutrition Assistance Program). You will be empowered and given the tools to make a real difference in people’s lives every day.

Job Details

• Salary: $55,116.00 - $79,392.00 Annually
• Salary (Hiring range): $55,116.00 - $67,254.00 Annually
• Location: Boulder County, CO
• Job Type: Full-time
• Job Number: 6911(IM3)
• Department: Human Services
• Division: HS Community Support
• Opening Date: 10/21/2026
• Closing Date: 11/2/2026 11:59 PM Mountain
• FLSA: Non-Exempt (eligible for overtime)
• Work Hours: Monday - Friday 8:00am - 4:30pm
• Work Location: 515 Coffman St., Longmont, Colorado
• Residency Requirement: Colorado state residency required at first day of work

Hiring Timeline

• Phone Screening: Week of November 9th
• First Round Interviews: Week of November 16th
• Second Round Interviews: Week of November 30th
• Language Proficiency Test (if applicable): Week of November 30th
• Reference Check: Week of November 30th

Examples of Duties

• Gathers and reviews financial and other pertinent information from applicants and clients to use in determining eligibility for all categories of public assistance and Medicaid
• Verifies information given by applicants by direct contacts, phone contacts and/or home visits
• Informs applicants and recipients of relevant requirements and program benefits for which they may have eligibility
• Clarifies and interprets to clients their appeal rights and procedures
• Assists applicants in completing forms and securing documents and other verification needed in completing forms
• Informs recipients on an ongoing basis of changes in laws and regulations affecting their continuing eligibility
• Approves or denies applications and informs applicants within required time frames
• Enters pertinent data into computer systems and uses appropriate systems to gather and verify data on applicants
• Determines the need for recovery of funds or referral for fraud investigation
• Performs related work, as required
• May be reassigned during emergency situations

Required Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

• High school graduation or equivalent
• 2 (two) years of experience working with the public
• Additional related education may count towards required experience
• A job offer is contingent on passing a background investigation

Preferred Qualifications

• Bilingual in English and Spanish
  • Additional compensation will be provided based on the use of bilingual skills.
• Public assistance program experience
• Colorado Benefits Management System experience
• Eligibility experience in Medical Assistance and Food Assistance
• Eligibility experience in Long Term Care

Knowledge, Skills, & Abilities

• Working knowledge of public assistance programs and other community agencies that provide assistance to clients
• Skill in communicating verbally and in writing
• Skill in interviewing
• Ability to work effectively with other employees, difficult clients, and the public

Benefits

• Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found HERE.
• Additional Benefits include
  • Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
  • 12 weeks Paid Caregiver leave
  • Breast feeding friendly-work environment
  • Infants-at-work policy
  • Access to LifeMart and Benefits Hub discount hub, including discounts on childcare centers, event tickets, travel and more!
  • Access to a nationally-recognized wellness program
  • Employee Assistance Program
  • PERA 401k
  • Social Security retirement plans
  • Additional Life and Disability Insurance
  • Critical Illness and Accidental Insurance
  • County-paid tuition assistance
  • Eligible for PSLF- Public Service Loan Forgiveness
  • Free EcoPass
  • Hospital Indemnity
  • ID Theft Protection
  • Pet Insurance
  • 8 Hours of Paid Public Service Leave
• Generous paid time off
  • Holidays
    • New Year's Day
    • Martin Luther King's Birthday January
    • Presidents' Day
    • Memorial Day
    • Juneteenth
    • Independence Day
    • Labor Day
    • Indigenous People's Day
    • General Election Day November (first Tuesday after the first Monday, even years)
    • Veterans' Day
    • Thanksgiving Day November
    • Friday after Thanksgiving*
    • Christmas Eve- ½ day (full day off depends on day of the week)
    • Christmas Day
    • New Year’s Eve- ½ day (full day off depends on day of the week)
  • Vacation**
    • 80-hour bank of vacation at the time of hire
    • Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.
  • Medical**
    • Eight hours of medical leave for each month employed.
• PERA- The County and all employees pay into both Social Security and PERA
  • Employer contribution to Social Security: 7.65% of salary
  • Employer contribution to PERA (Local Government Division- most county employees: 15.80%
  • The District Attorney’s Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving
  • Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.

Diversity & Inclusion Statement

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

Contact Information

Employer: Boulder County

Address: 2025 14th Street, Boulder, Colorado, 80302

Phone: [phone]

Website: http://www.bouldercounty.org