Long Term Care Eligibility Technician

Boulder County

Longmont (CO)

On-site

USD 55,000 - 67,000

Full time

2 days ago
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Benefits offered by this job

Pension contributions
Public Service Loan Forgiveness (PSLF)
Paid time off
8 hours paid public service leave

Job summary

Boulder County Human Services Department is seeking a Long-Term Care Eligibility Technician to determine benefits for programs like Health First Colorado (Medicaid) and SNAP. This full-time, benefited role operates Monday through Friday, 8:00am–4:30pm, at 515 Coffman St., Longmont, CO. The position is non-exempt and offers a comprehensive benefits package and PSLF eligibility.

Hiring salary range is $55,116 to $67,254 annually. Candidates must reside in Colorado and pass a background check.

Qualifications

  • 2 years of experience working with the public.
  • Bilingual in English and Spanish preferred; additional compensation for bilingual skills.

Responsibilities

  • Gathers and reviews financial and other pertinent information to determine eligibility for public assistance and Medicaid.
  • Verifies information by direct contacts, phone contacts, or home visits.
  • Informs applicants/recipients of program requirements and benefits.
  • Assists applicants in completing forms and obtaining verification.
  • Enters data into computer systems and uses systems to gather and verify data.

Skills

Experience with public
Bilingual in English & Spanish
Communication skills
Interviewing skills

Education

High school diploma or equivalent

Tools

Colorado Benefits Management System (CBMS)

Job description

Long-Term Care Eligibility Technician

Boulder County Human Services Department is seeking to hire a Long-Term Care Eligibility Technician. As an Eligibility Technician, you will engage with community members to determine benefits for programs such as Health First Colorado (Medicaid) and SNAP (Supplemental Nutrition Assistance Program). You will be empowered and given the tools to make a real difference in people’s lives every day.

This is a full-time, benefited position that will work Monday - Friday 8:00am - 4:30pm. This position will work out of 515 Coffman St., Longmont, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is non-exempt (eligible for overtime).

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $55,116.00 - $67,254.00 Annually

Tentative Hiring Timeline
  • Phone Screening: Week of November 9th
  • First Round Interviews: Week of November 16th
  • Second Round Interviews: Week of November 30th
  • Language Proficiency Test (if applicable): Week of November 30th
  • Reference Check: Week of November 30th

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Examples of Duties
  • Gathers and reviews financial and other pertinent information from applicants and clients to use in determining eligibility for all categories of public assistance and Medicaid
  • Verifies information given by applicants by direct contacts, phone contacts and/or home visits
  • Informs applicants and recipients of relevant requirements and program benefits for which they may have eligibility
  • Clarifies and interprets to clients their appeal rights and procedures
  • Assists applicants in completing forms and securing documents and other verification needed in completing forms
  • Informs recipients on an ongoing basis of changes in laws and regulations affecting their continuing eligibility
  • Approves or denies applications and informs applicants within required time frames
  • Enters pertinent data into computer systems and uses appropriate systems to gather and verify data on applicants
  • Determines the need for recovery of funds or referral for fraud investigation
  • Performs related work, as required
  • May be reassigned during emergency situations
Required Qualifications
  • High school graduation or equivalent
  • 2 (two) years of experience working with the public
Background Check
  • A job offer is contingent on passing a background investigation
Preferred Qualifications
  • Bilingual in English and Spanish
    • Additional compensation will be provided based on the use of bilingual skills.
  • Public assistance program experience
  • Colorado Benefits Management System experience
  • Eligibility experience in Medical Assistance and Food Assistance
  • Eligibility experience in Long Term Care
Knowledge, Skills, & Abilities
  • Working knowledge of public assistance programs and other community agencies that provide assistance to clients
  • Skill in communicating verbally and in writing
  • Skill in interviewing
  • Ability to work effectively with other employees, difficult clients, and the public

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

Benefits
  • Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found HERE.
  • Additional Benefits include
    • Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
    • 12 weeks Paid Caregiver leave
    • Breast feeding friendly-work environment
    • Infants-at-work policy
    • Access to LifeMart and Benefits Hub discount hub, including discounts on childcare centers, event tickets, travel and more!
    • Access to a nationally-recognized wellness program
    • Employee Assistance Program
    • PERA 401k
    • Social Security retirement plans
    • Additional Life and Disability Insurance
    • Critical Illness and Accidental Insurance
    • County-paid tuition assistance
    • Eligible for PSLF- Public Service Loan Forgiveness
    • Free EcoPass
    • Hospital Indemnity
    • ID Theft Protection
    • Pet Insurance
    • 8 Hours of Paid Public Service Leave
  • Generous paid time off
    • Holidays
      • New Year's Day
      • Martin Luther King's Birthday January
      • Presidents' Day
      • Memorial Day
      • Juneteenth
      • Independence Day
      • Labor Day
      • Indigenous People's Day
      • General Election Day November (first Tuesday after the first Monday, even years)
      • Veterans' Day
      • Thanksgiving Day November
      • Friday after Thanksgiving*
      • Christmas Eve- ½ day (full day off depends on day of the week)
      • Christmas Day
      • New Year’s Eve- ½ day (full day off depends on day of the week)
    • Vacation**
      • 80-hour bank of vacation at the time of hire
      • Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.
    • Medical**
      • Eight hours of medical leave for each month employed.
  • PERA- The County and all employees pay into both Social Security and PERA
    • Employer contribution to Social Security: 7.65% of salary
    • Employer contribution to PERA (Local Government Division- most county employees: 15.80%
    • The District Attorney’s Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving
    • Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.
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