Logistics Warehouse Operator: Data Entry & Customer Service

Dsv Air & Sea SAU; Frederick, Northern (MD, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

The Warehouse Clerk at DSV (Solutions division) handles customer orders promptly and accurately, ensuring shipping and receiving documents align with work instructions. A major responsibility is timely input of orders, shipments, receipts and inventories, with precise record keeping and paperwork.

Responsibilities include coordinating last-minute shipping requests, prioritizing orders by pickup times, providing tracking information, and maintaining courteous customer communication while

Qualifications

• High school diploma or GED required.
• Strong customer service and data-entry skills.

Responsibilities

• Process all customer orders in a timely and accurate manner.
• Generate all related paperwork and necessary information required for customer orders, checking all orders for special requests.
• Coordinate special, last minute shipping requests with operation department, expediting any order as necessary.
• Prioritize customer orders according to scheduled pick-up time or pier cutoff.
• Furnish shipping and tracking information as required.
• Maintain a good working relationship with customers by responding to inquiries concerning receipts, shipments, inventory counts, etc.

Skills

Customer service

Data entry

Communication

Attention to detail

Education

High school diploma or GED

Job description

The Warehouse Clerk at DSV (Solutions division) handles customer orders promptly and accurately, ensuring shipping and receiving documents align with work instructions. A major responsibility is timely input of orders, shipments, receipts and inventories, with precise record keeping and paperwork.

Responsibilities include coordinating last-minute shipping requests, prioritizing orders by pickup times, providing tracking information, and maintaining courteous customer communication while