Logistics Training Lead: Onboarding & Ops Excellence

ID Logistics US; Virginia (MN); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Generous PTO and company holidays

Job summary

ID Logistics US in Henrico, VA is seeking a Training Supervisor to lead onboarding and ongoing training for hourly associates. You will deliver job-specific training, support the LMS, and partner with site leadership to ensure knowledge and skills align with performance standards.

This role travels to company locations (0–10%), works Monday through Friday on a night shift, and offers a competitive total rewards package including medical, dental, vision, 401(k) with company matching, generous

Qualifications

• High School Diploma or GED or equivalent education/experience
• 2+ years in warehouse, distribution, or fulfillment operations
• Knowledge of warehouse processes: receiving, put away, picking, packing, shipping, inventory control
• Experience training, coaching, or mentoring in warehouse/distribution/manufacturing
• Experience delivering engaging training sessions for frontline associates
• Familiarity with WMS, RF scanning, and warehouse technology
• Strong presentation, facilitation, verbal, and written communication skills
• Proficiency in MS Office (PowerPoint, Excel, Word)
• Strong organizational skills to manage multiple priorities
• Willingness and ability to travel across multiple sites

Responsibilities

• Facilitate new hire orientation and onboarding for hourly associates
• Deliver operations, process, systems, and equipment training for new and existing associates
• Partner with operations leadership to align training with business needs and performance expectations
• Travel to multiple company locations to conduct onsite training and support initiatives
• Develop, coach, and support site trainers for consistent program delivery
• Monitor new hire progress through coaching, evaluations, and feedback sessions
• Administer the training management system, track completion, scheduling, and reporting
• Maintain and improve training materials, SOPs, and job aids
• Provide hands-on coaching to help associates transition into roles
• Evaluate training effectiveness and drive improvements from learner feedback
• Deliver refresher and cross-training programs for flexibility and growth
• Foster a culture of continuous learning and operational excellence

Skills

Training delivery

Coaching

Presentation

Verbal communication

Written communication

Relationship building

Organizational skills

Travel readiness

Education

High School Diploma or GED

Tools

WMS

RF scanning

PowerPoint

Excel

Word

Job description

ID Logistics US in Henrico, VA is seeking a Training Supervisor to lead onboarding and ongoing training for hourly associates. You will deliver job-specific training, support the LMS, and partner with site leadership to ensure knowledge and skills align with performance standards.

This role travels to company locations (0–10%), works Monday through Friday on a night shift, and offers a competitive total rewards package including medical, dental, vision, 401(k) with company matching, generous