Logistics Traffic Coordinator

Schneider National, Inc.; Romulus (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Life insurance

401(k) with match

Paid time off

Incentive pay

Shift differential

Job summary

Schneider National, Inc. in Romulus seeks a Logistics Traffic Coordinator to act as a liaison between a customer’s traffic office and Schneider. You will create, review and complete inbound and outbound shipments and build positive relationships with customers, associates and vendors.

The role requires tracking shipments, resolving issues, and responding to customer inquiries while maintaining high service levels in a fast-paced environment.

Qualifications

• High school diploma or GED.
• Previous customer service experience preferred.
• Strong written and oral communication skills.
• Able to stay organized in a fast-paced environment.
• Lift up to 30lbs.

Responsibilities

• Accountable for tracking, tracing and expediting shipments.
• Resolve transportation and shipping issues quickly.
• Respond to customer calls and ensure customer expectations are exceeded.

Skills

Customer service experience

Communication skills

Organized

Physical ability

Education

High school diploma or GED

Job description

Welcome to Schneider! Thank you for your interest in a career with us. | My Account Options

Job Description - Logistics Traffic Coordinator (262874)

Job Number

262874 - Full-time Monday - Friday, 6:00 p.m. - 2:30 a.m.

Shift

1st Shift

Job overview

Schneider is seeking a Logistics Traffic Coordinator in Romulus to act as a liaison between a customer’s traffic office and Schneider. The Logistics Traffic Coordinator will create, review and complete inbound and outbound shipments. This role will be expected to build positive relationships with Schneider’s customers, associates and external vendors.

Responsibilities

• Accountable for tracking, tracing and expediting shipments.
• Resolve transportation and shipping issues quickly.
• Respond to customer calls and ensure customer expectations are exceeded.

Skills and qualifications

• High school diploma or GED.
• Previous customer service experience preferred.
• Strong written and oral communication skills.
• Able to stay organized in a fast-paced environment.
• Lift up to 30lbs.

Pay and benefits

• Medical, dental and vision insurance.
• Company-paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Non-exempt U.S. office associates working a minimum of 4 continuous hours between the hours of 4pm – 5am local time, receive a $1.25 per hour differential for hours worked or $2.00 per hour for weekend hours (Weekend hours worked between 9pm Friday – 5am Monday).

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Job

Operations