Logistics & Telecom Support Clerk

People, Technology & Processes, LLC; Fort Knox (KY); On-site; USD 35,000 - 49,000; Full time

Job summary

People, Technology & Processes, LLC is seeking a TMS Clerk at Fort Knox, KY to manage telecommunications and supply records using DoD-standard systems. The role involves inventory control, ticketing, and coordinating with vendors and help desk personnel to resolve issues.

The position requires experience with TMS, AESMP, IVRS, and related government tools, strong data entry skills, and attention to detail. On-site work supports federal logistics operations and daily ITSM processes.

Qualifications

• Experience in supply, logistics, or warehouse operations.
• Proficiency with TMS/ITSM systems and ticketing workflows.
• Strong data entry, accuracy, and confidential-record handling.
• Familiarity with DoD telecom and budgeting concepts is a plus.

Responsibilities

• Maintain supply records and documentation using automated systems.
• Requisition, receive, store, and issue supplies and equipment.
• Conduct inventory management and reconcile discrepancies.
• Coordinate with vendors, logistics personnel, and customers to fulfill requests.
• Prepare supply reports and maintain accurate database entries.
• Provide Helpdesk support during scheduled hours.

Skills

Telecom administration

Data entry

Inventory control

Customer service orientation

Microsoft Office (Excel/Outlook/Word)

Trouble ticketing

Vendor coordination

Education

High school diploma

Associate degree in business/IT or related field

Tools

K&R TMS OS 5.3.4

Avaya CMS

NEC TMS

DoD TMS equivalents

GCSS-Army

DPAS

AESMP ticketing system

Job description

People, Technology & Processes, LLC is seeking a TMS Clerk at Fort Knox, KY to manage telecommunications and supply records using DoD-standard systems. The role involves inventory control, ticketing, and coordinating with vendors and help desk personnel to resolve issues.

The position requires experience with TMS, AESMP, IVRS, and related government tools, strong data entry skills, and attention to detail. On-site work supports federal logistics operations and daily ITSM processes.