Logistics Systems SME | Optimize, Automate & Train

Accurate Personnel; Redlands (CA); On-site; USD 110,000 - 125,000; Full time

Job summary

Accurate Personnel is seeking a Senior Logistics Systems Analyst in Redlands, CA. The role serves as the primary SME for logistics technology platforms, partnering with Operations, Transportation, Supply Chain, and Technology teams to maximize system effectiveness and drive improvements that heighten visibility, efficiency, and service.

The ideal candidate combines engineering and analytical thinking with hands-on experience in logistics systems, a continuous improvement mindset, and a track

Qualifications

• Bachelor's degree in engineering, Supply Chain, or related field.
• 3-7 years of experience in logistics, transportation, warehouse ops, supply chain systems, or tech support.
• Strong analytical and problem-solving skills.
• Experience with TMS, WMS, ERP systems, or logistics platforms.
• Advanced Microsoft Excel skills.
• Strong verbal and written communication skills.

Responsibilities

• Serve as the primary SME for all logistics portal functionality.
• Support end users with troubleshooting, issue resolution, and system navigation.
• Investigate and resolve portal defects, data discrepancies, and workflow issues.
• Escalate technical issues appropriately and partner with development teams through resolution.
• Validate system enhancements and participate in user acceptance testing (UAT).
• Identify process inefficiencies and opportunities for automation.
• Analyze logistics workflows and recommend enhancements to improve performance, visibility, and user experience.
• Collaborate with stakeholders to define business requirements for portal enhancements.
• Drive Kaizen and continuous improvement initiatives related to logistics technology and transportation operations.
• Challenge existing processes and seek innovative solutions.
• Monitor portal performance metrics and user adoption.
• Analyze operational data to identify trends, bottlenecks, and improvement opportunities.
• Create reports and dashboards that provide actionable insights.
• Validate data accuracy and ensure alignment between system outputs and operational realities.
• Develop and maintain training materials, process documentation, and SOPs.
• Conduct onboarding and refresher training for users.
• Act as a change champion by communicating new functionality and process updates.
• Promote best practices and consistent system utilization across the organization.
• Partner with Operations, Transportation, Supply Chain, Product, Vendors, and Technology teams.
• Facilitate discussions to understand business challenges and translate operational needs into technical requirements.
• Support rollout of new features, system releases, and strategic technology initiatives.
• Serve as a trusted advisor for logistics technology decisions.

Skills

Analytical skills

Problem-solving

Team collaboration

Communication

Excel skills

TMS/WMS/ERP experience

Education

Bachelor's degree in Engineering/Supply Chain/IS/CS/Operations Management

Tools

TMS

WMS

ERP systems

Job description

Accurate Personnel is seeking a Senior Logistics Systems Analyst in Redlands, CA. The role serves as the primary SME for logistics technology platforms, partnering with Operations, Transportation, Supply Chain, and Technology teams to maximize system effectiveness and drive improvements that heighten visibility, efficiency, and service.

The ideal candidate combines engineering and analytical thinking with hands-on experience in logistics systems, a continuous improvement mindset, and a track