Logistics Support Engineer

TechDigital Group; Mountain View (CA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Logistics Coordinator to streamline supply chain processes and enhance operational efficiency. In this dynamic role, you will manage inventory tracking, oversee vendor coordination, and ensure compliance with shipping regulations. You will collaborate with cross-functional teams to resolve issues and optimize logistics operations. If you thrive in a fast-paced environment and possess strong analytical and communication skills, this is the perfect opportunity to make a significant impact in logistics management. Join a forward-thinking company dedicated to innovation and excellence in supply chain operations.

Qualifications

• 3+ years of experience in logistics and inventory management.
• Strong knowledge of compliance regulations in logistics.

Responsibilities

• Oversee inventory tracking and ensure accurate stock levels.
• Coordinate with logistics partners for shipment tracking.

Skills

Logistics Management

Inventory Management

Supply Chain Operations

Data Analytics

Communication Skills

Attention to Detail

Customer Service Skills

Problem-Solving

Education

Bachelor's degree in Supply Chain Management

Bachelor's degree in Logistics

Bachelor's degree in Industrial Engineering

Tools

Google Sheets

Logistics Software

Job description

Job Description:
Roles & Responsibilities

1. Knowledge of warehousing, shipping, and vendor coordination.
2. Detailed analysis to identify the root cause of incoming bugs and assign to relevant teams.
3. Oversee inventory tracking, organization, and optimization to ensure accurate stock levels.
4. Coordinate with logistics partners and carriers for shipment tracking and issue resolution.
5. Ensure proper handling and storage of sensitive equipment.
6. Handle product returns, repairs, and exchanges in collaboration with vendors.
7. Track and process RMA (Return Merchandise Authorization) requests, ensuring proper documentation and timely resolution.
8. Work closely with suppliers, vendors, and procurement teams to streamline supply chain processes.
9. Requires lifting, moving, and handling equipment/materials as part of warehouse operations.

Skills Required

1. Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field.
2. 3+ years of experience in logistics, inventory management, or supply chain operations.
3. Familiarity with shipping carriers, customs documentation, and international logistics. Understanding of OSHA, EH&S, and other compliance regulations in logistics.
4. Proficiency in Google Sheets, Docs, and data analytics for logistics reporting.
5. Strong knowledge of inventory management systems, warehouse operations, and logistics software.
6. Ability to manage multiple priorities in a fast-paced logistics environment.
7. Excellent communication and coordination skills with cross-functional teams. Strong attention to detail and accuracy.
8. Strong customer-facing skills, both written (issue tracker and email) and verbal.
9. May require occasional travel to supplier locations, warehouses, or distribution centers.
10. Relevant certifications needed to manage operations (i.e. dangerous goods cert for shipping batteries).