Logistics Supervisor: Lead Dispatch & Safety Excellence

ACE Hardware; Dallas (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Semi-Monthly Pay

Incentive opportunities

18 days of vacation

Comprehensive health coverage

Generous 401(k) retirement plan

Tuition assistance program

Employee discounts on Ace merchandise

Employee Assistance Program (EAP)

Birth/Adoption bonding PTO

Adoption cost reimbursement

Identity theft protection

Job summary

Ace Hardware is seeking a Logistics Supervisor to lead drivers and transport staff, ensuring safe, on-time delivery and regulatory compliance. You will coordinate daily transportation activities, monitor DOT regulations, and drive service excellence for internal and external customers.

Responsibilities include supervising dispatch operations, planning staffing and route coverage, and identifying training opportunities while maintaining safety and cost efficiency.

Qualifications

• Proven leadership experience in transportation, logistics, distribution, or supply chain operations.
• Strong knowledge of DOT regulations, transportation safety, and compliance requirements.
• Excellent communication, problem-solving, and decision-making skills.
• Ability to lead in a fast-paced environment while managing multiple priorities.
• Experience utilizing Traffic Management Systems, ELD and Warehouse Management Systems; Manhattan, Samsara and E2open a plus.

Responsibilities

• Supervise daily transportation, dispatch, and logistics operations to ensure on-time delivery performance.
• Lead, coach, and develop drivers and team members while fostering a culture of safety, accountability, and teamwork.
• Monitor DOT compliance, driver performance, hours of service, and safety requirements.
• Plan work assignments, route coverage, staffing, and equipment utilization to meet operational demands.
• Communicate proactively with customers, drivers, and business partners to resolve issues and maintain service excellence.
• Conduct safety inspections, accident investigations, and corrective actions to reduce risk and support loss prevention efforts.
• Track and analyze operational metrics and KPIs to drive continuous improvement in service, productivity, and cost efficiency.
• Support after-hours operations and respond to transportation-related emergencies as needed.
• Identify training and development opportunities to enhance team performance, safety, and operational effectiveness.
• Ensure compliance with company policies, DOT regulations, and all applicable transportation laws.

Skills

Leadership

DOT compliance

Communication

Decision making

Multi-tasking

Tools

Traffic Management Systems

Electronic Logging Device (ELD)

Warehouse Management Systems

Manhattan

Samsara

E2open

Job description

Ace Hardware is seeking a Logistics Supervisor to lead drivers and transport staff, ensuring safe, on-time delivery and regulatory compliance. You will coordinate daily transportation activities, monitor DOT regulations, and drive service excellence for internal and external customers.

Responsibilities include supervising dispatch operations, planning staffing and route coverage, and identifying training opportunities while maintaining safety and cost efficiency.