Logistics Supervisor

ViaPhoton; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with 4% match

Flexible PTO

Paid holidays (10, incl. 2 floating)

Job summary

viaPhoton is seeking a hands-on Warehouse Supervisor in Chicago to lead a 7+ person shipping/receiving team and ensure efficient, accurate operations. You will partner with production, freight carriers, and customer-facing teams to keep products moving and meet delivery commitments.

Bring proven shipping/receiving experience, strong leadership, and knowledge of international logistics, with proficiency in MS Word/Excel and ERP systems.

Qualifications

• Proven shipping/receiving experience, preferably in manufacturing.
• Ability to lead, motivate, and develop a warehouse team on the floor.
• Knowledge of shipping regulations, customs procedures, and international logistics.

Responsibilities

• Lead a 7+ person shipping/receiving team and drive continuous improvement.
• Oversee day-to-day warehouse operations, inventory, and stock moves.
• Coordinate with Production to prioritize shipments per customer requirements and schedules.
• Manage freight carriers and logistics providers and ensure proper shipping docs.
• Establish inbound/outbound quality metrics and flag discrepancies.
• Complete ERP transactions and collaborate with CS, PMs, and Planners to meet delivery commitments.

Skills

Shipping/Receiving

Team Leadership

International Logistics

MS Word & Excel

Warehouse Machinery

Tools

ERP systems

Job description

Who We Are

We are changing the norm by being customer-focused, technology-led. viaPhoton builds custom-engineered fiber optic solutions that power AI infrastructure, data centers, and 5G networks for some of the biggest names in tech. In five years we've grown to a team of 200+ and 4x'd our revenue in the last year alone, and we're just getting started. We're looking for dependable, hardworking people who take pride in their work and want to grow with us.

About the Role

You'll lead our shipping and receiving operations — overseeing a team of 7+ and partnering with production, freight carriers, and customer-facing teams to keep products moving. You'll set quality standards, run accurate inventory, and lead by example on the warehouse floor. This is a hands‑on supervisor role for someone who can both run the day-to-day and develop the team.

• Lead a team of 7+ shipping and receiving staff — communicate expectations, recognize wins, and drive continuous improvement
• Oversee day‑to‑day warehouse operations, including personnel, stock moves, and accurate inventory
• Coordinate with Production to prioritize shipments based on customer requirements and production schedules
• Manage freight carriers and logistics providers, ensuring accurate shipping documentation and timely transportation
• Establish quality metrics for inbound and outbound deliveries, and inspect received items to flag any discrepancies
• Complete accurate ERP transactions and partner with Customer Success, Project Managers, and Planners to meet delivery commitments

What You’ll Bring

• Have proven shipping and receiving experience, preferably in a manufacturing environment
• Can lead, motivate, and develop a team on the warehouse floor
• Know shipping regulations, customs procedures, and international supply chain logistics
• Are proficient with Microsoft Word and Excel for documentation and reporting
• Can safely operate warehouse machinery like pallet jacks and stand‑up forklifts
• Are organized and detail‑oriented, and thrive in a fast‑paced, deadline‑driven environment
• Robust health, dental, and vision coverage that starts on day 1
• 401(k) with 4% match, vests immediately after a 90-day waiting period
• Flexible PTO that grows over time
• 10 paid holidays, including 2 floating holidays

We're building something big, and we want good people along for the ride. If that sounds like you, we'd love to hear from you. Apply today.

At viaPhoton, we are committed to furthering our culture of inclusion. We reinforce this through our core values and beliefs as well as our processes and strategic goals. We remind team members to seek various viewpoints, learn and be hungry with curiosity, and gain trust.

We are an equal opportunity employer and make all employment decisions based on merit and qualifications. We do not discriminate on the basis of race, color, ethnic or national origin, religion or belief, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, health condition, genetic information, marital or family status, military or veteran status, socioeconomic background, or any other status protected by applicable law.

We provide reasonable accommodations and adjustments throughout the hiring process. If you need one, please let us know. Any personal data you share with us is handled confidentially and in line with applicable data protection law.