Logistics Specialist II

Healthtrackrx; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

HealthTrackRx in Louisville, KY is seeking a Logistics Specialist II to join our in-office team at the new Louisville location. The schedule is Tue-Sat, 12:30am ET to 09:30am ET, full-time support staff.

You will analyze and develop logistics plans affecting production, distribution and inventory, create and review SOPs for logistics, and ensure data accuracy while minimizing costs. You will backfill other logistics roles as needed.

Qualifications

• Strong customer service and organizational skills.
• Ability to troubleshoot and resolve customer issues.
• Ability to analyze raw data and create meaningful management reports.
• Proficient in MS Office, specifically Excel and Visio.
• Ability to utilize shipping and logistics software.
• Detail oriented and adaptable to changing environments.
• Strong interpersonal skills.

Responsibilities

• Review and create daily reports used internally by Logistics to assess performance.
• Align and allocate resources to meet client needs.
• Manage the integrity and accuracy of logistics data.
• Resolve daily carrier and courier issues as needed.
• Analyze shipping to minimize costs and re-route shipments as required.
• Participate in daily Logistics Operations meetings with service partners; verify CAPA plans.
• Assist in developing, documenting, and maintaining SOPs for logistics operations.
• Monitor and trend provider and vendor performance; propose improvements.
• Scrub data in internal/external databases for accuracy.
• Lead in locating missing/damaged packages and perform CAPA reviews.
• Reroute shipments to meet demand and reduce costs.
• Support department projects and lead mini-projects on logistics performance.
• Assist training of Logistics Specialist I.

Skills

Customer service

Organizational skills

Troubleshooting

Data analysis

Interpersonal skills

Education

Bachelor’s degree in Supply Chain

Tools

Excel

Visio

CRM

TMS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Logistics Specialist II

Full Time Support Staff Louisville, KY, US

2 days ago Requisition ID: 2596

Who is HealthTrackRx?

HealthTrackRx is the nation's leading PCR-based infectious disease laboratory! By delivering next morning results to healthcare providers nationwide, HealthTrackRx is the premier option for patients and healthcare professionals and in an exciting phase of growth

Job Summary:

The Logistics Specialist II will be in office at our new location in Louisville, KY.The schedule isTues-Sat, 12:30am ET to 09:30am ET.You will enhance workflow by analyzing and developing logistics plans that affect production, distribution, and inventory; in addition to creating and reviewing procedures for distribution and inventory management to maximize customer satisfaction and minimizing cost. Ensure rational distribution and delivery according to analysis reports and tracking records in conjunction to serving as a backup coverage for other logistics positions.

• Review and/or create daily reports used internally by Logistics as well as companywide to assess logistics performance
• Responsible for aligning and allocating company resources to meet the needs of clients
• Accountable for managing the integrity and accuracy of logistics data
• Managing and resolving daily carrier and courier issues as needed
• Conduct analysis to determine optimal shipping solutions to re-route shipment as needed to meet demands and minimize costs
• Attend, participate, and contribute to daily Logistics Operations meetings with service partners in conjunction to investigating any client complaints effectively ensuring relevant CAPA’s are completed and verify corrective action plans
• Assist in developing, documenting, and maintaining Standard Operating Procedures (SOPs) for logistics operations ensuring compliance by internal and external business partners
• Monitor and trend provider and vendor performance and provide feedback and solutions for improvement
• Continually review and scrub data ensuring various internal / external databases are accurate and aligned
• Serve as the lead in the location and recovery of missing and damaged packages including CAPA reviews and determining action plans
• Reroute shipments as needed to meet demands and minimize costs
• Participate in and contribute to department projects led by others as well as initiate and lead mini projects related to logistics performance improvement related to service, quality, and cost
• Aid in the training of Logistics Specialist I in the technical performance of duties and proper use of internal systems

Qualifications:

Education

• Prefer: Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business, or equivalent experience
• Strong customer service and organizational skills
• Ability to troubleshoot and resolve customer issues
• Ability to analyze raw data and create meaningful management reports
• Proficient in MS Office, specifically skilled in Excel and Visio
• Ability to utilize shipping and logistics software
• Detail oriented
• Ability to adapt to changing environment
• Strong interpersonal skills

Experience

• 2-4 years’ experience as logistics specialist or analyst or equivalent role
• Preferred experience with UPS and/or FedEx operation processes
• Prior experience with CRM (Customer relationship Management) and TMS (Transportation Management Systems) preferred