Logistics Specialist- Hybrid

ELYON International; Cambridge (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company seeks a Logistics Specialist to manage sales orders and ensure timely delivery of goods. You will utilize SAP and maintain quality data standards while improving processes. The role entails collaborating with various teams and requires excellent communication skills and a background in logistics.

Benefits

Paid sick leave

Medical/Dental (optional)

401 (k) Retirement Plan (optional)

Employer Paid Life Insurance

Employer Paid Short Term Disability

Optional Life Insurance

Qualifications

• Minimum 2 years related experience in Customer Service or International Operations preferred.
• Dangerous Goods Certification or ability to obtain within thirty days required.
• Knowledge of logistics, order management, and process improvement is valuable.

Responsibilities

• Manages Orders to ensure timely and accurate delivery to the Customer.
• Process and track Customer Orders in the SAP ERP System.
• Prepare Paperwork for Transportation, including Bills of Lading and Invoices.

Skills

Export/Trade Compliance

SAP ERP Sales Order Processing

MS Office Tools

Excellent communication skills

Education

Associate's degree in business or related field

High School Diploma or equivalent

Tools

SAP ERP

MS Office (Word, Excel, Outlook, Teams)

Job description

The Logistics Specialist is responsible for recording and implementing sales orders while upholding the required quality data standards to ensure timely delivery of goods to the customer, working under general supervision. The role consists of daily operations, monitoring KPIs to meet targets and ensuring performance aligns with organizational goals, while supporting colleagues in following standard processes and SAP navigation. This role contributes to continuous improvement initiatives, capturing team issues and driving solutions with relevant stakeholders. The role creates and monitors sales orders manually and through automated channels, addressing root causes of non-touchless flow issues and maintaining comprehensive reporting for decision-making.

Main area of responsibilities

• Manages Orders to ensure timely and accurate delivery to the Customer.
• Process and track Customer Orders in the SAP ERP System, provide updates.
• Prepare Paperwork for Transportation, including, Bills of Lading and Commercial Invoices, Dangerous Goods Documents, Labels and packing slips.
• Serve as a subject matter expert on the fulfillment system.
• Stay up to date on industry's best practices and recommend improvements to better utilize system features and functionality for optimal efficiency.
• Represent the Order Processing function on all interdepartmental committees requiring processing support. · Work directly with various levels of leadership across the organization to present recommendations and findings.
• Performs other duties as assigned.
  
  

To succeed in this role, you will need to have the following knowledge and experience in the following area:

• Export/Trade Compliance.
• SAP ERP Sales Order Processing, Standard Orders, Project Orders, RMA's.
• MS Office Tools, Outlook, Word, Excel, Teams.
• Excellent communication skills with strong oral and written English-language knowledge.
  
  

Required Education Or Experience

• Associate's degree in business or related field required, or equivalent experience.
• Minimum 2 years related experience in Customer Service environment/ Finance /International Operations preferred.
• Knowledge of MS Office, including Word, Excel (intermediate to advanced), Teams, Outlook.
• Dangerous Goods Certification or the ability to obtain within thirty days.
• Knowledge of SAP ERP
  
  

Education

High School Diploma, Vocational Education/ Bachelor's Degree in Business Administration, Supply Chain, Operations or equivalent.

Work Experience

Minimum 2 years of experience with Vocational Education in areas such as Order Management, Logistics, Process Improvement, Business Administration or equivalent OR no prior experience with Bachelor's Degree.

Benefits

Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.

ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.