Logistics Specialist

Ready Mixed Concrete; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Ready Mixed Concrete, a NEBCO Company, is looking for a capable customer service/order scheduler to manage orders across multiple plants and assist customers efficiently.

You will respond by phone and through various systems to schedule orders, promote value-added services, and coordinate with the appropriate NEBCO unit to fulfill products. Strong communication and adaptability are essential.

Qualifications

• High school diploma or GED with 1 year related experience or equivalent.
• Bilingual in Spanish strongly preferred.
• Must have computer literacy and accurate keyboard skills.
• Previous company product knowledge & or sales experience is helpful but not required.

Responsibilities

• Responds and interacts with customers on the phone and various systems to properly schedule their requested order.
• When appropriate, promote value added products and services that NEBCO has to offer, and route the customers to the correct NEBCO company for those products and services.
• Analyzes/interprets daily schedules to properly fit orders into an ever-changing schedule.
• Makes outbound phone calls to maintain schedule accuracy.
• May be required to perform administrative duties, as needed.
• Other duties may be assigned.

Skills

Customer service

Phone skills

Problem solving

Adaptability

Education

High school diploma/GED

1 year related experience

Tools

Computer literacy

Job description

Ready Mixed Concrete, a NEBCO Company, operates four Ready Mixed plants in Lincoln, Nebraska and 17 plants throughout southeast and central Nebraska, including Auburn, Aurora, Beatrice, Central City, Crete, Fairbury, Falls City, Hebron, Kearney, Nebraska City, Palmyra, Silver Creek, Strang, St. Paul, Syracuse, Tecumseh and York. For more information about Ready Mixed Concrete, visit www.readymixedconcrete.com .

NEBCO, Inc.
NEBCO’s story has been one of longevity, diversity and continued growth. NEBCO is a fourth-generation, family-owned and operated business, with more than 1,100 employees spanning 50 locations across Nebraska. Since 1908 NEBCO has grown to become one of Nebraska’s most diversified and successful privately-owned businesses. For more information about NEBCO, visit www.nebcoinc.com .

Essential Duties and Responsibilities include, but are not limited to, the following:

Responds and interacts with customers on the phone and various systems to properly schedule their requested order. When appropriate, promote value added products and services that NEBCO has to offer, and route the customers to the correct NEBCO company for those products and services.

Analyzes/interprets daily schedules to properly fit orders into an ever-changing schedule.

Makes outbound phone calls to maintain schedule accuracy.

May be required to perform administrative duties, as needed.

Other duties may be assigned.

Education and/or Experience:

• High school diploma or general education degree (GED); and
• one year related experience in customer service, call center, or related environment; or
• an equivalent combination of education and experience.
• Bilingual in Spanish is strongly preferred.

Other Qualifications:

• Must have computer literacy and accurate keyboard skills to perform the customer service and systems aspects of the position.
• Previous company product knowledge &/or sales experience is helpful but not required.
• Must have good people skills with an ability to listen, understand and assure complete information is received on all orders.
  
• Previous experience understanding the requirements of working within an open office environment that is there to service the customer and the employees of the organization.
• Must be flexible regarding work schedule.
• Ability apply basic mathematical knowledge such as addition, subtraction, multiplication and division into all units of measures, and ability to compute rate, ratio, and percent.

Other Skills & Abilities:

• Excellent customer service experience with good phone skills.
• Must be able to produce high quality, accurate work.
• Must be skilled in solving problems with good workable solutions.
• Ability to adapt with constant changes in the workplace.
  

Benefits Include

• Retirement Plans
• PAID Holidays
• Insurance Benefits
• Wellness Program - with the opportunity to earn five additional days off
• PAID Time Off
• On the Job Training

Condition of Employment
Candidate is required to meet the above qualifications. Approval of pre-employment reference, background checks and post offer substance testing are required as conditions of employment.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: Call us at 402-434-1212
Email: [e-mail]
Equal Opportunity Employer, including disabled and veterans.
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