Logistics Specialist

The Restaurant Store

Lancaster (Lancaster County)

On-site

USD 55,000 - 75,000

Full time

21 hours ago

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Benefits offered by this job

Medical

Vision

Dental

PTO

401(k) matching

Bonus Opportunities

Job summary

The Restaurant Store, a division of Clark Associates, is seeking a Logistics Specialist in Pennsylvania to improve order fulfillment, resolve carrier issues, and support customer solutions across our retail locations.

No degree is required; the role emphasizes attention to detail, multitasking, and teamwork in a fast-growing environment. Join us for competitive benefits and growth opportunities in a dynamic team.

Qualifications

Past industry experience is helpful but not required for this position.
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Detail oriented traits and ability to juggle multiple tasks are important for success.

Responsibilities

Work directly with carriers to resolve shipping issues that occur with ground and common carrier shipments
Make and execute decisions regarding the delivery needs of customer orders
Provide friendly assistance to our customers and keep them updated on the status of their orders
Work closely with our Customer Solutions team and our retail store locations to enhance our customers' shopping experience
File and manage carrier damage claims
Coordinate and schedule common carrier pickups
Log and analyze freight invoices
Monitor expedited shipping orders to ensure they deliver timely
Offer suggestions and methods to improve delivery

Skills

Detail oriented

Multi-tasking

Team communication

Problem solving

Education

No degree required

Job description

Who we are

Join one of Pennsylvania’s fastest growing companies today! The Restaurant Store, a division of Clark Associates, is seeking an ambitious problem solver with attention to detail to join a rising company as a Logistics Specialist. A Logistics Specialist concentrates on the enhancement of order fulfillment processes, resolution of customer challenges, and is a crucial element to the growth of our business.

Job Summary

Why work for The Restaurant Store?

We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Our Pennsylvania headquarters feature an on-site fitness center and lunch bar.

If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Logistics Specialist position with you!

Responsibilities

Work directly with carriers to resolve shipping issues that occur with ground and common carrier shipments
Make and execute decisions regarding the delivery needs of customer orders
Provide friendly assistance to our customers and keep them updated on the status of their orders
Work closely with our Customer Solutions team and our retail store locations to enhance our customers' shopping experience
File and manage carrier damage claims
Coordinate and schedule common carrier pickups
Log and analyze freight invoices
Monitor expedited shipping orders to ensure they deliver timely
Offer suggestions and methods to improve delivery

Physical Requirements

Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

Experience

Past industry experience is helpful but not required for this position.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Detail Oriented
Willing to contribute in a team environment where communication is key
Capable to juggle multiple projects and tasks
Balanced with attention between company and customer outcomes
Flexible when dealing with customer requests and item delays
Embracing of an evolving and high-speed environment
Willing to remain flexible and adapt to change as we continue to grow as a company
Experienced with computers
Posses a continuous improvement mindset

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits