Logistics Specialist

DeLaval; Kansas City (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

A global company is seeking an Order Management Specialist in Kansas City. The role involves overseeing order processing, ensuring timely delivery, and collaborating with various teams. Ideal candidates are detail-oriented, organized, and possess strong communication skills. Join a dynamic team focused on innovation and customer satisfaction.

Qualifications

• Proven experience in order management or a related field.
• Exceptional attention to detail and accuracy in data entry.
• Strong problem-solving skills with a customer-oriented mindset.

Responsibilities

• Oversee the entire order processing workflow from receipt to delivery.
• Collaborate with warehouse and logistics teams to ensure timely and accurate order fulfillment.
• Analyze order data to identify trends and implement efficiency improvements.

Skills

Attention to Detail

Communication

Problem Solving

Tools

SAP

Microsoft Office

Job description

Requisition ID9032-Posted -Kansas City (US_KC)- Country (1)

Are you driven by the challenge of creating efficient logistics and supply chain processes? We are seeking an Order Management Specialist to join our dynamic team.

Description:

In this role, you will be instrumental in ensuring our customers receive their orders accurately and on time. You will collaborate with various departments to oversee the entire order lifecycle, from receipt to delivery, ensuring every detail is meticulously managed. We believe that each order represents a commitment to our customers, and we are looking for someone who shares this dedication. Your expertise in order processing, customer service, and problem-solving will be crucial in maintaining our high standards of excellence. We foster a supportive and innovative environment where feedback is valued, and you will have the opportunity to contribute to process improvements. If you are organized, detail-oriented, and thrive in a fast-paced setting, we want to hear from you! This role offers a unique opportunity to grow your skills and make a significant impact on our operations and customer satisfaction. Join us and help optimize our order management processes, enhance the customer experience, and drive our success.

Responsibilities:

• Oversee the entire order processing workflow from receipt to delivery.
• Communicate effectively with customer service teams regarding order status and updates.
• Collaborate with warehouse and logistics teams to ensure timely and accurate order fulfillment.
• Address and resolve any issues or discrepancies related to orders promptly.
• Maintain accurate and up-to-date records of orders and customer interactions.
• Analyze order data to identify trends and implement efficiency improvements.

Requirements:

• Proven experience in order management or a related field.
• Exceptional attention to detail and accuracy in data entry.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within a team environment.
• Proficiency in SAP and Microsoft Office tools.
• Strong problem-solving skills with a customer-oriented mindset.
• Willingness to learn and adapt to new processes and technologies.

About DeLaval:

DeLaval is a global company with a great collective spirit. We are part of the Tetra Laval Group, one of the most well-known brands in the world. At DeLaval, your ideas can improve the quality of life for people everywhere. We are committed to creating a workplace that is free of discrimination and harassment, ensuring that all employees have the freedom to contribute in an atmosphere of mutual respect and opportunity. We pride ourselves on our local initiatives that contribute to a fun and engaging work environment. Join us and be part of a team that values innovation, collaboration, and continuous improvement.