Logistics Solutions Lead - Operations & Improvement

supply-chain; Westerville (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

DHL Supply Chain in Westerville, OH is seeking a Transportation Solutions Supervisor to coordinate and supervise daily and weekly activities in the location, leading a team to meet customer requirements and site goals.

You will oversee inbound/outbound freight, drive continuous improvement, ensure safety and policy compliance, and collaborate with carriers and internal teams to optimize service levels.

Qualifications

• Bachelor’s degree or equivalent experience is preferred.
• Operations background is required.
• 2+ years logistics or transportation industry experience is required.
• 1-3 years experience in lead/supervisor/management role is preferred.

Responsibilities

• Supervise coordinators and Planners to deliver on objectives with customer shipments including daily load planning, receipts of load tenders, coordinating appointments for arrival and delivery.
• Oversee coordinators’ communication to internal and external customers and drive consistency.
• Direct the necessary daily activity to ensure a safe, secure, clean and fair work environment for associates.
• Deliver associate orientation, training, performance reviews, and/or development as appropriate.
• Ensure associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and maintained.
• Yard and shuttle supervision.
• Organize and lead the focus on improved productivity levels in a manner that stresses effectiveness and efficiency of associate work.
• Participate in workshop action plans, projects and best practice sharing/implementation.
• Identify and execute continuous improvement opportunities that improves financial performance and service levels, enhancing value proposition for internal and external customers.
• Plan, manage, and adjust the daily workload and staffing to minimize the unplanned overtime.
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished.
• Execute daily customer / vendor contract requirements and identify accessorial activity and ensure necessary documentation.
• Participate in the collection of performance measurements consistent with customer, vendor, and site requirements.

Skills

Leadership

People management

Communication

Operational planning

Education

Bachelor’s degree or equivalent experience

Tools

EFMS

Topex

TMS

Job description

DHL Supply Chain in Westerville, OH is seeking a Transportation Solutions Supervisor to coordinate and supervise daily and weekly activities in the location, leading a team to meet customer requirements and site goals.

You will oversee inbound/outbound freight, drive continuous improvement, ensure safety and policy compliance, and collaborate with carriers and internal teams to optimize service levels.