Logistics & Shipping Coordinator — Fast-Paced 3PL

Hayes Company Llc; Mesquite (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401K with company match

PTO and Holiday eligibility on hire

Weekly pay

Tuition reimbursement

Job summary

Hayes Company Llc in Mesquite, TX is seeking a Shipping & Receiving Coordinator to manage daily inbound and outbound shipments in a fast-paced 3PL setting. The role emphasizes accurate inventory movement, proper documentation, and timely processing while coordinating with carriers, customers, and internal teams.

You will input data into warehouse management and CRM systems, prepare bills of lading and invoices, and handle inquiries about order status and schedules.

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook.
• 2+ years of experience in shipping and receiving or warehouse operations.
• Excellent written and verbal communication skills; able to communicate professionally with clients, team members, and external partners.
• Strong interpersonal skills and a collaborative, team-oriented mindset.
• Highly organized with strong prioritization and time management skills.
• Analytical and detail-oriented with the ability to identify and resolve discrepancies.
• Capable of managing multiple tasks simultaneously in a fast-paced environment with frequent changes.
• Demonstrated ability to think critically, solve problems quickly, and exercise sound judgment.
• Strong customer service skills: able to serve as a point of contact for major clients and ensure high-quality service delivery.
• Comfortable working independently and taking ownership of responsibilities with minimal supervision.
• Ability to liaise effectively across departments including transportation, customer service, IT, and warehouse teams.
• Proactive in identifying service issues and contributing to continuous improvement initiatives.
• Familiarity with CMR’s/WMS platforms and client portal.

Responsibilities

• Coordinate and schedule inbound and outbound freight deliveries and pickups.
• Maintain precise records of all incoming and outgoing shipments.
• Prepare and process shipping and receiving documentation, including bills of lading, shipping labels, invoices, images of product and inventory logs.
• Accurately input and update inventory data in warehouse management and CRM systems and databases.
• Communicate with carriers, vendors, and internal teams regarding delays, changes or discrepancies.
• Respond promptly to inquiries regarding inventory, order status, and shipping schedules.
• Conduct inspections of received goods for damage or discrepancies and escalat as needed.
• Perform general administrative support tasks such as filing, scanning, and archiving records.
• Monitor and manage shared team mailboxes; assign and route tasks appropriately.
• Participate in continuous improvement initiatives to optimize logistics workflows and client service processes.
• Process urgent or expedited shipment requests from our customers.
• Generate reports and provide actionable insights to support operations and decision-making.
• Complete end-of-day administrative duties to maintain workflow continuity and organization.
• Proactively collaborate across departments to support organizational goals and enhance efficiency.

Skills

Strong organizational skills

Excellent written and verbal沟通

Team-oriented mindset

Analytical and detail oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Warehouse/CRM systems

Job description

Hayes Company Llc in Mesquite, TX is seeking a Shipping & Receiving Coordinator to manage daily inbound and outbound shipments in a fast-paced 3PL setting. The role emphasizes accurate inventory movement, proper documentation, and timely processing while coordinating with carriers, customers, and internal teams.

You will input data into warehouse management and CRM systems, prepare bills of lading and invoices, and handle inquiries about order status and schedules.