Logistics Investigations Specialist

Direct Staffing Inc; Austin (TX); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Access to training courses

Group-rate insurance options

Career guidance and tools

Job summary

A leading staffing agency is looking for a full-time Logistics Services Specialist to manage shipping investigations for a renowned technology company in Austin, TX. In this fast-paced role, you will interact with carriers and internal teams to solve complex shipping inquiries. Ideal candidates will have 2-4 years of experience or a relevant degree with strong customer service and analytical skills. This position offers a competitive hourly rate of $15-$17, depending on experience.

Qualifications

• 2-4 years' experience in business analysis or customer service support.
• Excellent verbal and written communication skills.
• Attention to detail and ability to multi-task.

Responsibilities

• Manage shipping investigations and interact with carriers.
• Handle delivery status and tracking inquiries.
• Assist with internal lines of business and follow-up services.

Skills

Customer service skills

Analytical skills

High volume data entry

Verbal communication skills

Problem-solving ability

Organizational skills

Education

BA/BS in relevant field

Job description

A leading staffing agency is looking for a full-time Logistics Services Specialist to manage shipping investigations for a renowned technology company in Austin, TX. In this fast-paced role, you will interact with carriers and internal teams to solve complex shipping inquiries. Ideal candidates will have 2-4 years of experience or a relevant degree with strong customer service and analytical skills. This position offers a competitive hourly rate of $15-$17, depending on experience.