Logistics & Sales Operations Specialist

SBT Global, Inc.; Duluth (GA); On-site; USD 33,062 - 38,572; Full time

Job summary

SBT Global, Inc. is hiring for a logistics support role in Duluth, Georgia. This entry-level position requires excellent written and oral skills in English and Korean, as well as proficiency in Microsoft Office. Responsibilities include preparing performance reports, responding to customer inquiries, assisting with freight rate quotations, and conducting market research. Ideal candidates should have a Bachelor's degree in Logistics or related fields and possess strong organizational and multitasking skills. Opportunities for training and growth in the logistics industry are provided.

Qualifications

• Entry level or less than 3 years of experience in logistics operation, sales support, or business development.
• Self-motivated and adaptable to a fast-paced environment.
• Willingness to expand knowledge of the logistics industry.

Responsibilities

• Prepare reports and performance summaries for management.
• Assist in tracking performance data and generating reports.
• Respond to customer inquiries regarding service status.
• Support the preparation of freight rate quotations.
• Follow up on customer complaints for resolution.
• Collaborate with teams to support contract administration.
• Conduct market research to identify industry trends.
• Perform daily operational support to enhance workflow efficiency.

Skills

Excellent written and oral skills (English/Korean)

Strong organizational skills

Multitasking skills

Excellent communication skills

Interpersonal skills

Proficient in Microsoft Office

Education

Bachelor’s degree in Logistics, Business Administration, Supply Chain Management, Marketing or related field

Tools

Microsoft Office (Excel, PowerPoint, Word)

CRM experience (e.g., Salesforce)

Job description

SBT Global, Inc. is hiring for a logistics support role in Duluth, Georgia. This entry-level position requires excellent written and oral skills in English and Korean, as well as proficiency in Microsoft Office. Responsibilities include preparing performance reports, responding to customer inquiries, assisting with freight rate quotations, and conducting market research. Ideal candidates should have a Bachelor's degree in Logistics or related fields and possess strong organizational and multitasking skills. Opportunities for training and growth in the logistics industry are provided.