Logistics & Returns Specialist I – Growth & Impact

Arrow Enterprise Computing Solutions; Phoenix (AZ); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Paid Time Off

Tuition Reimbursement

HSA/HRA Options

Growth Opportunities

Disability Insurance

Job summary

Arrow Enterprise Computing Solutions in Phoenix, AZ is seeking a Logistics & Operations Associate I to support daily return operations, process transactions, and maintain accurate inventory data. The role requires adherence to procedures and a strong customer-service mindset in a fast-paced environment.

The position emphasizes ERP/inventory systems familiarity, Microsoft Office proficiency, and the ability to manage multiple tasks while meeting deadlines.

Qualifications

• Basic understanding of supply chain, logistics, inventory control, or warehouse operations.
• Strong attention to detail with a focus on accuracy and quality.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.

Responsibilities

• Process customer returns and related transactions in accordance with established procedures.
• Support daily account activities related to returns, including order entry, record updates, and customer communication.
• Respond to routine customer inquiries and assist with the processing of Return Material Authorization (RMA) requests.
• Enter and maintain accurate return and inventory information within company systems.
• Assist with processing defective and non-conforming materials according to documented work instructions.
• Support warehouse operations by coordinating return-related activities and identifying discrepancies for review.
• Monitor open return orders and follow established processes to ensure timely completion.

Skills

Supply chain basics

Attention to detail

Time management

Customer service mindset

Tools

ERP systems

Inventory systems

Data entry apps

Microsoft Office

Job description

Arrow Enterprise Computing Solutions in Phoenix, AZ is seeking a Logistics & Operations Associate I to support daily return operations, process transactions, and maintain accurate inventory data. The role requires adherence to procedures and a strong customer-service mindset in a fast-paced environment.

The position emphasizes ERP/inventory systems familiarity, Microsoft Office proficiency, and the ability to manage multiple tasks while meeting deadlines.