Logistics Rate Administrator

RSI Logistics, Inc.; Okemos (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Trinity Industries/RSI Logistics in Okemos, MI is seeking a Logistics Rate Administrator to manage rail rate procurement, resolve freight billing issues, and maintain client and carrier relationships in a 3PL setting. This role supports tariff and contract rate administration and coordinates rate setup across lanes and customers.

The ideal candidate has 2–4 years of related experience, strong Excel skills, and a proven ability to analyze large datasets, negotiate effectively, and communicate

Qualifications

• High School Diploma plus 2-4 years of related experience.
• Bachelor’s degree in Business Administration, Accounting, Supply Chain, Transportation, Logistics, or related field preferred.
• Proficiency in Microsoft Office, especially Excel.
• Strong attention to detail and comfort with numbers.
• Above-average skills in analyzing large datasets, identifying trends, and drawing actionable conclusions.
• Effective written and oral communication skills.
• Strong negotiation, communication, and presentation abilities.
• Team player mentality with the initiative to work independently.
• Ability to multi-task and manage multiple priorities.

Responsibilities

• Handle high volumes of customer rate requests across various lanes and service types.
• Provide timely and accurate rate responses aligned with carrier capabilities and client expectations.
• Investigate and resolve discrepancies in freight invoices, including rate mismatches, accessorial charges, and billing errors.
• Liaise with carriers and internal billing teams to ensure accurate and timely resolution.
• Support audit processes and maintain documentation for dispute resolution.
• Manage renewals and updates of railroad tariffs and private contract rates.
• Ensure rate agreements are current, compliant, and properly implemented in internal systems.
• Track expiration dates and proactively initiate renewal discussions with carriers.
• Maintain strong working relationships with Class I and shortline railroads, intermodal providers, and key clients.
• Serve as a liaison between carriers and customers to resolve service or rate-related issues.
• Support strategic discussions with carriers to improve service offerings and pricing structures.
• Collaborate with internal teams to ensure rate structures support operational plans and customer requirements.
• Assist in onboarding new lanes and customers by coordinating rate setup and carrier engagement.
• Monitor service performance and elevate issues as needed.

Skills

Data analysis

Excel proficiency

Attention to detail

Negotiation

Communication

Multi-tasking

Education

Bachelor's degree in Business or Logistics

High School Diploma

Tools

Microsoft Office Suite

Job description

Trinity Industries/RSI Logistics is seeking a Logistics Rate Administrator to manage the relationship between our clients and the Company located in our Okemos, MI Office.

The Logistics Rate Administrator is a supply chain operations specialist responsible for managing rail rate procurement, resolving freight billing issues, and maintaining strong relationships with both clients and rail carriers. Operating within a (3PL) environment, this role ensures timely and accurate rate responses, supports contract renewals, and facilitates smooth operational execution across our clients' rail network.

Primary Responsibilities:

Customer Rate Request Management

• Handle high volumes of customer rate requests across various lanes and service types
• Provide timely and accurate rate responses aligned with carrier capabilities and client expectations

Freight Invoice Reconciliation

• Investigate and resolve discrepancies in freight invoices, including rate mismatches, accessorial charges, and billing errors
• Liaise with carriers and internal billing teams to ensure accurate and timely resolution
• Support audit processes and maintain documentation for dispute resolution

Tariff & Contract Rate Administration

• Manage renewals and updates of railroad tariffs and private contract rates
• Ensure rate agreements are current, compliant, and properly implemented in internal systems
• Track expiration dates and proactively initiate renewal discussions with carriers
• Maintain strong working relationships with Class I and shortline railroads, intermodal providers, and key clients
• Serve as a liaison between carriers and customers to resolve service or rate-related issues
• Support strategic discussions with carriers to improve service offerings and pricing structures

Operational Support & Execution

• Collaborate with internal teams to ensure rate structures support operational plans and customer requirements
• Assist in onboarding new lanes and customers by coordinating rate setup and carrier engagement
• Monitor service performance and elevate issues as needed

Core Functions:

• Freight Invoice Dispute Resolution
• Tariff & Contract Rate Lifecycle Management
• Operational Coordination & Support

What you will need:

• High School Diploma plus 2-4 years of related experience
• Bachelor’s degree in Business Administration, Accounting, Supply Chain, Transportation, Logistics, or a related field preferred
• Proficiency in Microsoft Office, especially Excel
• Strong attention to detail and comfort with numbers
• Above-average skills in analyzing large datasets, identifying trends, and drawing actionable conclusions
• Effective written and oral communication skills
• Strong negotiation, communication, and presentation abilities
• Team player mentality with the initiative to work independently
• Ability to multi-task and manage multiple priorities