Logistics Program Lead — Strategy & Growth

Socket.dev; Lancaster (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

GXO Logistics is seeking a Manager Operations Program in the United States to lead dedicated account management and shape strategic direction for customer growth across assigned accounts. The role emphasizes contract adherence, pricing strategy, and cross-functional coordination to deliver outstanding client results.

The ideal candidate has at least 4 years in logistics or supply chain management, strong project management skills, and a proven ability to build relationships, drive Lean

Qualifications

• 4 years of relevant experience.
• Confirmed logistics or supply chain management experience.
• Superior knowledge of the supply chain vertical.
• Project management experience.
• Bachelor’s degree in a related field or equivalent work or military experience.
• Solid written and verbal communication skills.
• Ability to build and maintain effective, reciprocal work relationships within and outside of the company.
• Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking and approach.

Responsibilities

• Provide dedicated account management support in several areas, including issue resolution, financial performance, adherence to contract terms and solution design and pricing.
• Handle customer expectations and provide recommendations for strategic initiatives.
• Handle the contracts for assigned accounts as well as all account-driven activities.
• Develop short-term and long-range plans and goals for the organization.
• Ensure attainment of annual profit, efficiency, and quality goals at each client engagement.
• Direct capital expenditure and asset deployment activities.
• Inspire and ensure a Lean culture.

Skills

Project management

Logistics knowledge

Supply chain management

Communication skills

Education

Bachelor’s degree or equivalent experience

Job description

GXO Logistics is seeking a Manager Operations Program in the United States to lead dedicated account management and shape strategic direction for customer growth across assigned accounts. The role emphasizes contract adherence, pricing strategy, and cross-functional coordination to deliver outstanding client results.

The ideal candidate has at least 4 years in logistics or supply chain management, strong project management skills, and a proven ability to build relationships, drive Lean