Travel-Driven Logistics Program Lead

GXO Logistics, Inc; Lancaster, Northern (TX, KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

GXO Logistics, Inc. is seeking a Program Operations Manager for 1st shift with extensive travel. You will manage customer accounts, shape strategic direction for growth, and partner to deliver high-quality service.

The role emphasizes lean process leadership and cross-functional coordination across multiple sites and clients. Responsibilities include managing contracts, driving performance, planning short- and long-term goals, and ensuring profitability and efficiency for each engagement, while

Qualifications

• 4 years of relevant experience.
• Confirmed logistics or supply chain management experience.
• Bachelor’s degree in a related field or equivalent work or military experience.

Responsibilities

• Provide dedicated account management support in several areas, including issue resolution, financial performance, adherence to contract terms and solution design and pricing.
• Handle customer expectations and provide recommendations for strategic initiatives.
• Handle the contracts for assigned accounts as well as all account-driven activities.
• Develop short-term and long-range plans and goals for the organization.
• Ensure attainment of annual profit, efficiency, and quality goals at each client engagement.
• Direct capital expenditure and asset deployment activities.
• Inspire and ensure a Lean culture.

Education

Bachelor’s degree or equivalent

Job description

GXO Logistics, Inc. is seeking a Program Operations Manager for 1st shift with extensive travel. You will manage customer accounts, shape strategic direction for growth, and partner to deliver high-quality service.

The role emphasizes lean process leadership and cross-functional coordination across multiple sites and clients. Responsibilities include managing contracts, driving performance, planning short- and long-term goals, and ensuring profitability and efficiency for each engagement, while