Logistics Performance Analyst: Data-Driven Operations Insights

Delivery Hero; Kentucky; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Private Medical & Life Insurance

Pension Plan

Online mental health platform

Training platform access

Gym facilities

Global Mobility program

Childcare allowance

Free efood pro subscription

Job summary

efood, part of Delivery Hero, seeks a Logistics Performance Analyst to monitor and improve performance across a defined logistics area. You will turn data into actionable insights to drive better customer experience and operational outcomes.

You will work with cross-functional teams, prepare analyses for reviews, and support ongoing improvements in logistics tools and processes. Strong analytics and communication skills are a must.

Qualifications

• 2+ years in business analysis, operations, logistics or similar fields.
• Bachelor's degree in a relevant field is required.
• Experience creating clear data visualisations and presentations.

Responsibilities

• Monitor performance within a defined logistics area and identify trends.
• Analyse drivers and link to customer experience and metrics like conversion.
• Prepare findings and recommendations to improve service and processes.
• Support monthly/quarterly business reviews with concise analyses.

Skills

Data analysis

Looker

Tableau

Google Sheets

Presentations

Education

Bachelor's degree in Engineering, Economics, Mathematics, Statistics, Business

Tools

Looker

Tableau

Google Sheets

Job description

efood, part of Delivery Hero, seeks a Logistics Performance Analyst to monitor and improve performance across a defined logistics area. You will turn data into actionable insights to drive better customer experience and operational outcomes.

You will work with cross-functional teams, prepare analyses for reviews, and support ongoing improvements in logistics tools and processes. Strong analytics and communication skills are a must.