Logistics Operator (Freight forwarding)

INTELLISWIFT INC; Duluth (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Freight Forwarding Specialist to manage international and domestic operations. This role involves overseeing documentation, coordinating with warehouses, and ensuring compliance with import/export regulations. The ideal candidate will possess strong problem-solving skills, be bilingual in Korean and English, and thrive in high-pressure environments. Join a dynamic team where your contributions will directly impact logistics efficiency and customer satisfaction. If you are organized, self-motivated, and ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• 1–5 years of experience in freight forwarding or logistics operations preferred.
• Familiarity with import/export procedures and customs required.

Responsibilities

• Manage full-cycle freight forwarding operations for air, ocean, and inland.
• Coordinate with warehouses for cargo receiving, storage, and dispatch.

Skills

Freight Forwarding

Logistics Operations

Customer Engagement

Problem-Solving

Communication Skills

Bilingual (Korean and English)

Education

High School GED

Bachelor's Degree

Tools

Microsoft Office

Job description

Pay rate range - $20/hr. to $25/hr. on W2
Onsite

Job Function/Description:

• Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
• Oversee import and export documentation and customs clearance procedures
• Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
• Arrange and track transportation schedules with trucking and shipping carriers
• Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
• Handle billing processes, including issuing invoices (A/R) and verifying vendor invoices (A/P)
• Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
• Conduct settlement processes and ensure timely closing of shipments
• Maintain accurate records in internal TMS/ERP systems
• Communicate effectively with customers, vendors, and internal management to resolve issues promptly
• Support problem resolution related to delivery, damage, or loss

Qualifications:

• 1–5 years of relevant experience in freight forwarding or logistics operations preferred
• Familiarity with import/export procedures, customs, and warehouse/transportation coordination
• Bilingual in Korean and English preferred
• High school GED required; Bachelor's degree preferred
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Strong written and verbal communication, customer engagement, and problem-solving skills
• Self-motivated, organized, and capable of handling high-pressure environments