Logistics Operator[Control Tower] Sr.staff (Korean Bilingual)

SBT Global, Inc.; Santa Ana (CA); On-site; USD 64,000 - 76,000; Full time

Job summary

SBT Global, Inc. is seeking an experienced Transportation and Logistics Manager in Santa Ana, CA.

The role requires overseeing daily Control Tower operations across drayage, rail, transloading centers, and warehouses, ensuring timely shipment execution and issue resolution. The ideal candidate has 8+ years in transportation/logistics, expertise in international shipping, carrier management, and strong Excel/PowerPoint skills.

Qualifications

• Bachelor's Degree required.
• Bilingual in Korean and English is required.
• 8+ years of transportation, logistics, freight forwarding, or supply chain related experience.
• Strong experience with drayage, rail transportation, transloading centers, warehouse operations, and OTR transportation.
• Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint.

Responsibilities

• Manage daily Control Tower operations across drayage, rail, transloading centers, warehouse operations, and OTR transportation.
• Monitor shipment movement and transportation performance to ensure timely execution while proactively resolving operational issues.
• Develop and maintain weekly and monthly operational reports, KPI dashboards, and executive presentations for management, customers, and headquarters.
• Analyze transportation data to identify trends, operational risks, service failures, and cost-saving opportunities.
• Lead transportation optimization initiatives, process improvements, automation projects, and operational standardization.
• Coordinate with internal departments and overseas offices to resolve operational issues and ensure smooth shipment execution.

Skills

Bilingual Korean and English

Education

Bachelor's Degree

Tools

TMS

WMS

ERP

Job description

• Contract

Company Description

Contract Period: 1 year

Work Location: Santa Ana, CA

Pay: $31.7 DOE

*8+ years of transportation, logistics, freight forwarding, or supply chain related experience

Job Description

• Manage daily Control Tower operations across drayage, rail, transloading centers, warehouse operations, and OTR transportation.
• Monitor shipment movement and transportation performance to ensure timely execution while proactively resolving operational issues.
• Develop and maintain weekly and monthly operational reports, KPI dashboards, and executive presentations for management, customers, and headquarters.
• Analyze transportation data to identify trends, operational risks, service failures, and cost‑saving opportunities.
• Manage relationships with ocean carriers, trucking companies, rail providers, warehouses, terminals, and other logistics partners to improve operational performance and customer satisfaction.
• Review carrier performance and conduct regular business reviews to drive continuous service improvements.
• Lead transportation optimization initiatives, process improvements, automation projects, and operational standardization.
• Support transportation contract reviews, service agreements, and implementation of new logistics programs.
• Coordinate with internal departments and overseas offices to resolve operational issues and ensure smooth shipment execution.
• Lead and develop team members while promoting accountability, collaboration, and customer‑focused service.
• Support day‑to‑day operations as needed and lead by example with a hands‑on approach.
• Perform other job‑related duties and special projects as assigned.

Qualifications

• Bachelor's Degree required.
• Bilingual in Korean and English required.
• 8+ years of transportation, logistics, freight forwarding, or supply chain related experience.
• Strong experience with drayage, rail transportation, transloading centers, warehouse operations, and OTR transportation.
• Strong understanding of international transportation, ocean shipping, freight forwarding, and North American transportation networks.
• Experience managing transportation vendors, carrier performance, and customer relationships.
• Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint.
• Excellent analytical, organizational, problem‑solving, and project management skills.
• Ability to prioritize multiple projects and consistently meet deadlines in a fast‑paced environment.
• Strong presentation, communication, and interpersonal skills with the ability to work effectively across cross‑functional teams.
• Experience leading, coaching, and developing team members with effective leadership.
• Experience with TMS, WMS, ERP, or logistics visibility platforms preferred.
• Self‑motivated, reliable, and committed to delivering high‑quality work on time.
• Hands‑on leader who is willing to support the team with both operational tasks and strategic projects.
• Ability to travel up to 20% within the U.S.

Additional Information

All your information will be kept confidential according to EEO guidelines.