Logistics Operations Supervisor/Dispatcher

DHL Global Forwarding; Oshkosh (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Standard Forwarding LLC, a DHL Freight US company, seeks an experienced Operations Supervisor/Dispatcher at our Oshkosh, WI office to oversee inbound dock operations, daily dispatch, and outbound activities.

You will supervise the dock, coordinate pickups, and ensure safety and compliance while optimizing driver schedules and reporting to the Wisconsin Terminal Manager.

Qualifications

• Experience supervising inbound dock operations in an LTL carrier environment.
• Knowledge of hazardous materials paperwork, handling, placarding, and storage.
• Ability to coach, mentor, and train drivers to improve performance.
• Strong organizational, analytical, and data management skills.
• Customer-focused with a service orientation.

Responsibilities

• Communicate operation needs to meet service directives for customers.
• Evaluate alternatives and make independent operational decisions.
• Monitor and execute pickup and delivery operations.
• Assign pickups based on least-cost scheduling to drivers.
• Provide updates to Wisconsin Terminal Manager on staffing, equipment, supplies, discipline.
• Ensure compliance with federal/state/local laws and company safety policies.

Skills

LTL operations

Hazardous materials knowledge

Driver coaching

Performance recognition

Organizational skills

MS Excel/Word/PowerPoint

Customer centric

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Project management software

Job description

Standard Forwarding, a DHL Freight US company, is a top-quality LTL carrier with 14 terminals spread throughout the Midwest. We provide overnight service within and between Illinois, Iowa, Wisconsin, Indiana and Minnesota.

We are seeking an experienced Operations Supervisor/Dispatcher who will be responsible for the supervision and execution of the inbound dock operation, daily dispatch, and outbound operation. This position will be located at our Oshkosh, WI office.

Essential Functions

• Communicates needs of the operation to ensure service directives of Standard Forwarding/DHL Freight US customers are met.
• Evaluate alternatives and utilize discretion when making independent decisions regarding the operation.
• Responsible for monitoring and execution of the pick-up and delivery operation.
• Assign pick-ups throughout the day based on the least cost scheduling to the driver fleet.
• Provide updates to Wisconsin Terminal Manager including but not limited to: personnel needs, bid adjustments, equipment repair and maintenance, supply needs, disciplinary follow through and progressive discipline visibility.
• Required to observe and comply with all federal, state, and local laws and/or Standard Forwarding/DHL Freight including company policy concerning safety, claims prevention, and hours of service.

Skills / Requirements

• Strong operational background with an LTL carrier required
• Must be knowledgeable of hazardous materials and the paperwork, handling, placarding and storage
• Ability to coach, mentor and train drivers to improve work performance and morale.
• Ability to recognize, reward and reinforce good performance
• Excellent organizational, analytical, data management and problem solving skills
• Strong knowledge of Microsoft Excel, word, PowerPoint and project Management software
• Customer centric approach

EEO Statement

Standard Forwarding LLC believes in equal employment opportunity for all employees and applicants for employment. Our company's success depends on the effective utilization of qualified individuals regardless of their race, creed, color, religion, sexual orientation, age, ancestry, national origin, disability, military or veteran status or any other characteristic protected by law. We will not discriminate on the basis of these characteristics in a personnel action including, but not limited to, hiring, training, promotions, transfers, demotions, benefits, compensation, discipline, termination and any other conditions or privileges of employment.

Work Authorization: Standard Forwarding/DHL Freight US will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.