Logistics Operations Specialist - KPI & Compliance

Zuellig Pharma; Republic (MO); On-site; USD 27,000 - 45,000; Full time

Job summary

Zuellig Pharma Korea is seeking a logistics professional to join Operations. You will collaborate with Operations, Quality, Transportation, Customer Service and Facilities to align execution with customer expectations while supporting audits and quality improvement.

The role requires a bachelor’s degree in SCM/Logistics, 1–3 years’ experience in logistics or warehouse operations, business English, and strong MS Office and ERP/WMS skills. SAP SCM/WMS exposure is a plus.

Qualifications

• Bachelor’s degree or equivalent in SCM, Logistics, Business Administration, Industrial Engineering, or related field.
• 1–3 years of experience in logistics operations, supply chain coordination, or warehouse management.
• Business level English proficiency.
• High proficiency in MS Office and hands-on proficiency with ERP/WMS systems.

Responsibilities

• Collaborate with Operations, Quality, Transportation, Customer Service, Facility, and other teams to drive business objectives and ensure alignment between operational execution and customer expectations.
• Support internal and external audits, GxP compliance requirements, and quality improvement activities.
• Act as a liaison between site operations, management, regional teams, and customers to facilitate communication and support strategic initiatives.
• Serve as an operational contact for clients and internal stakeholders, ensuring effective communication on business priorities.
• Support client governance activities, including SLA reviews, operational performance discussions, and proactive issue resolution to strengthen partnerships.
• Coordinate customer requirements, SOP updates, and operational changes for seamless execution.
• Coordinate with Regional stakeholders on process standardization, workflow system rollouts, and regional reviews via English communication.
• Identify, develop, and implement process improvements to enhance efficiency, warehouse optimization, and cost improvement.
• Support onboarding of new customers, expansions, and transitions through structured problem-solving and operational excellence.
• Develop and maintain KPI dashboards to monitor SLA performance and prepare reports for local and regional stakeholders.

Skills

English proficiency

MS Office

Education

Bachelor’s degree in SCM/Logistics/Business Administration/Industrial Engineering

Tools

ERP/WMS systems

SAP SCM/WMS

Job description

Zuellig Pharma Korea is seeking a logistics professional to join Operations. You will collaborate with Operations, Quality, Transportation, Customer Service and Facilities to align execution with customer expectations while supporting audits and quality improvement.

The role requires a bachelor’s degree in SCM/Logistics, 1–3 years’ experience in logistics or warehouse operations, business English, and strong MS Office and ERP/WMS skills. SAP SCM/WMS exposure is a plus.