Logistics Operations Specialist

Paychex; Rocky Hill (CT); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) + employer match

Paid time off

Volunteer time off

Job summary

Paychex is seeking a Fulfillment Support professional in Rocky Hill, CT to provide processing and delivery support to clients and service providers. You will handle issues via phone, chat, and email and ensure documentation is uploaded to the internal audit dashboard.

Responsibilities include resolving concerns, auditing, researching proofs of delivery, handling fulfillment alerts, processing eChecks, and supporting logistics projects. High school diploma and 2 years related experience required.

Qualifications

• H.S. Diploma - Required.
• 2 years of experience in Related field.

Responsibilities

• Resolves processing and delivery concerns from clients and service providers via phone, chat, and email.
• Completes daily reprint audit and uploads the documentation to the internal audit dashboard.
• Researches missing proof of delivery daily. Confirms accuracy of information with vendors and communicates updates and guidance to service providers.
• Researches and communicates information regarding fulfillment alerts submitted through the Logistics PowerApp.
• Coordinates eChecks processing with client and service providers.
• Processes billing adjustments.
• Assists in the execution of strategic logistics projects.
• Performs other duties as assigned.

Education

High School Diploma

Job description

Paychex is seeking a Fulfillment Support professional in Rocky Hill, CT to provide processing and delivery support to clients and service providers. You will handle issues via phone, chat, and email and ensure documentation is uploaded to the internal audit dashboard.

Responsibilities include resolving concerns, auditing, researching proofs of delivery, handling fulfillment alerts, processing eChecks, and supporting logistics projects. High school diploma and 2 years related experience required.