Logistics & Fulfillment Specialist

Paychex; Rocky Hill (CT); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) + employer match

Adoption assistance

Financial assistance

Wellness programs

Job summary

Paychex Deutschland GmbH is seeking a full-time Fulfillment Support role in the United States to provide processing and delivery support to clients and service providers. You will handle inquiries via phone, chat, and email and ensure that packages are delivered accurately and on time.

Responsibilities include audits, updating dashboards, handling proofs of delivery, and assisting with logistics projects. A high school diploma and 2 years in a related field are required, with comprehensive

Qualifications

• H.S. Diploma - Required.
• 2 years of experience in Related field.

Responsibilities

• Resolves processing and delivery concerns from clients and service providers via phone, chat, and email.
• Completes daily reprint audit and uploads the documentation to the internal audit dashboard.
• Researches missing proof of delivery daily. Confirms accuracy of information with vendors and communicates updates and guidance to service providers.
• Researches and communicates information regarding fulfillment alerts submitted through the Logistics PowerApp.
• Coordinates eChecks processing with client and service providers.
• Processes billing adjustments.
• Assists in the execution of strategic logistics projects.
• Performs other duties as assigned.

Education

High School Diploma

2 years of experience in Related field

Job description

Paychex Deutschland GmbH is seeking a full-time Fulfillment Support role in the United States to provide processing and delivery support to clients and service providers. You will handle inquiries via phone, chat, and email and ensure that packages are delivered accurately and on time.

Responsibilities include audits, updating dashboards, handling proofs of delivery, and assisting with logistics projects. A high school diploma and 2 years in a related field are required, with comprehensive