Logistics Operations Planner I - Riverview, FL

BlueGrace Logistics; Riverview (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability &

Teladoc Service

Monthly Lunch & Learns

Job summary

BlueGrace Logistics in Riverview, FL is seeking a Logistics Operations Planner to support the Managed Logistics Team. You will handle freight load planning, carrier and customer communications, and operational problem solving to keep shipments moving from origin to destination.

You’ll collaborate with the Operations Manager and Logistics Performance Director, identify savings opportunities, and create standard work instructions.

Qualifications

• Degree in Logistics or related field or 1+ year logistics experience.
• Proficient in Microsoft Office; knowledge of TMS preferred.
• Ability to communicate clearly, both oral and written.
• Strong collaboration with team members and stakeholders.
• Demonstrated ability to identify process improvements.

Responsibilities

• Answer inquiries from carriers, clients, and/or customers
• Mode optimization
• Investigation and resolution of issues submitted by customers, carriers and/or suppliers
• Act as liaison between operations, carriers, and customers
• Daily interaction with internal staff, carriers, and customer personnel
• Prioritize workload with Operations Manager and Logistics Performance Director
• Savings identification
• Documentation of issues (carrier, supplier, customer)
• Relationship building with customer contacts, carriers and suppliers
• Creation of standard work instructions (SWI) and process improvement identification
• Continuously review procedures to lower cost and increase performance

Skills

Experience in logistics

Effective communication

Team collaboration

Problem solving

Education

Degree in Logistics or related field

Tools

Microsoft Office Suite

Transportation Management Systems (TMS)

Job description

Job SummaryAre you a problem solver with a passion for tackling the complex issues that the transportation and logistics sector often brings? Join our Managed Logistics Team and find purpose in the day-to-day practices of getting our customer's freight from point A to B.

Job SummaryAre you a problem solver with a passion for tackling the complex issues that the transportation and logistics sector often brings? Join our Managed Logistics Team and find purpose in the day-to-day practices of getting our customer's freight from point A to B. Logistics Operations Planners are responsible for the daily support of contract ual clients to drive customer satisfaction and retention by way of freight operations load planning, account management, customer relationship building, and transportation strategy. this role, you'll execute on the frontline service that BlueGrace provides, therefore getting finished goods to store shelves, raw materials to manufacturers, medical equipment to hospitals, and more! The LOP must work proactively with the Operations Manager to reduce or prevent reoccurring delays or service failures. The typical freight services include high level , complex and escalated shipment creation, quoting, shipment project management, cross training, identification of opportunities. Please note this position is located on-site at our office in Riverview, FL.

What does a typical day look like?

• Answering inquiries from carriers, clients, and/or customers
• Mode Optimization
• Investigation and resolution of issues submitted by customers, carriers and/or suppliers
• Acting as a liaison between operations, carriers, and customers
• Daily interaction with internal staff, carriers, and customer personnel is required
• Prioritize workload based on collaboration with Operations Manager and Logistics Performance Director
• Savings identification
• Documentation of issues (carrier, supplier, customer)
• Relationship building with customer contacts, carriers and suppliers
• Creation of standard work instructions (SWI) and process improvement identification
• Practice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performance

What are we seeking ?

• Degree in Logistics or related field and/or 1+ years' experience in logistics , transportation or related field
• Working knowledge of Microsoft Office Suite
• Experience working with Transportation Management Systems (TMS) is preferred
• Effectively express ideas orally or in writing as required to perform the job and ability to proactively communicate with individuals at all levels
• Work collaboratively with members of his/her team and establish /maintain effective working relationships when dealing with managers, supervisors, or co-workers
• Ability to think outside the box and look for solutions
• Must have a demonstrated ability in process improvement

What's in it for you?

• Medical, Dental, Vision, Long/Short term disability, life insurance options available
• Teladoc Service offered through insurance
• An award-winning culture with unique perks , including Monthly Lunch & Learns